Job Description

ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. We delight our guests with area experts ready to assist with items that are instock and priced accurately ensuring guests have an enjoyable experience both in stores and online.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Sales Executive Team Leader can provide you with the:

Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Knowledge of the competition; leveraging insights to drive business objectives
Experience managing a team of hourly team members and leaders; creating business specific strategies and goals
Skills in recruiting, selecting and talent management of hourly team members and leaders

As a General Merchandise Sales Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability
Manage a team that executes inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store
Manage a team of experts in operations, accuracy and efficiency
Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
Create a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goals
Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
Create a scheduling plan in partnership with your team leaders based off of monthly and weekly business workload and guest traffic
Conduct regular check-ins with your team to ensure completion of tasks and workload
Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
Oversee Team Leaders workload planning including transitions, revisions and sales plans for all GM areas
Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
Plan, manage and follow-up on organizational and operational change
Anticipate and identify changes in unique store trends
Develop and coach your Team Leaders to elevate the skills and expertise of the team
Establish a culture of accountability through clear expectations and performance management
Anticipate staffing needs, talent plan and recruit – both long and short term
Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
As a key carrier, follow all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
Leading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do
You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Sales Executive Team Leader. But, there are a few skills you should have from the get-go:

4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations
Climb up and down ladders
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary