Job Description

Are you ready to implement product solution offerings with our partners through a X-border platform framework? You will be supporting the partner during the execution phase to provide functional and technical support throughout delivery including reviewing the partner solution selected, providing guidance on the end-to-end user experience and executing product certification prior to launch. Join Western Union as an Assistant Manager, Partner Integration.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.  We’re a team of over 10,000 people spanning 200 countries and territories.  We believe when money moves, better things happen.

Better requires process discipline and simplification

We will be looking for you to be responsible to help our partners integrate various product & services with the Western Union Money Transfer platform. You should understand the partners technology platform and support the partner through the delivery lifecycle. You will lead the partners during the on-boarding and integration phase with the functional and technical guidance, documentation, troubleshooting etc. You will develop and implement testing and quality assurance artifacts for the certification process. As part of your role you will need to document the partner specifications and certification results accurately and report outcomes tactfully and concisely. Apply technical skills to troubleshoot the issues and support the partners towards resolution and prepare the partner environment. You will work with product, compliance, and other stakeholders to translate business requirements into partner guidance and repeatable practices. You will need to support Product & Platform projects understand product requirement and perform validation testing. We require you to troubleshoot application/system issues and enable resolution with support teams, operations, functional, and engineering teams. You will need to identify opportunities to automate the testing activities. Develop automation framework and test suites that improve and optimize the time and efforts in integration. Effective interaction with Regional Project Stakeholders.

For such a detail-driven role, you will have 3+ years’ experience in software development and quality assurance. You have a bachelor’s degree in Computer Science, Engineering or related field is required and excellent communication skills (English Level C1-83% min). You will have solid experience in APIs and Hosted models. Experience and knowledge of Web Services, SOAP & REST API, JSON, XML, HTML 5.0, CSS, JavaScript & AngularJS. Solid understanding of the technology required to deliver our XB solution and the options being offered to the partner. This includes APIs, digital hosted solution, or industry standard formats. Hands-on experience with test execution and automation of SOAP and REST APIs. You will have experience with test management, and defect tracking systems (e.g. Jira, Zephyr, HP ALM). You should demonstrate knowledge of test automation best practices, technologies, tools, techniques, and metrics specifically BDD Automation, Karate Framework and Selenium. Exposure to Java/ Dot Net technologies and financial domain knowledge is preferred. Ability to speak, read and write Spanish preferred.  You should understand Agile & Waterfall software development methodologies.

Join us, and let’s connect the world

It’s an exciting time at Western Union. We’re growing as a business and we’re shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence.  We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop.  You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.