General Responsibilities
Lead, manage and grow multiple teams of system integrators
Mentor and guide the professional and technical development of associates on your teams
Set and execute against strategic direction for your teams to fulfill Card Partnerships Technology imperatives
Define and track Key Performance Indicators to drive continuous improvement
Manage multiple tasks / projects in a fast-paced and changing environment
Oversee planning and execution of workstreams in large, complex programs
Manage complex troubleshooting efforts that cross multiple platforms (internal and external systems) and technical disciplines
Develop a deep understanding of the business to influence technical solutions by quickly assessing and articulating risks
Learn & analyze complex, interconnected business processes / systems
Identify technical obstacles early and work closely with teams to find creative solutions
Foster deep relationships with Partner tech teams with internal IT, third party vendors, and business partners through effective communication and influence skills
Provide best in class support to Retail Partners for joint tech initiatives
Collaborate with internal and external teams to find and implement opportunities for automation
Serve as a technical product customer for internal tools and services
Design services with a focus on reuse, usability, compliance, scalability, resilience and performance
Develop and lead a Center of Excellence to consistently share best practices and improve processes within and across teams
Basic Qualifications
Bachelor’s Degree or military experience
At least 7 years of project management, process management, or software engineering experience
At least 5 years of experience with Agile practices
At least 5 years of people management experience
Preferred Qualifications
Master’s Degree
10+ years of technical project management, process management or software engineering experience
5+ years of experience with at least one of the following: Software Quality Assurance, Test Automation, DevOps
7+ years of people management experience
McLean, VA
Capital One Financial Corporation operates as the bank holding company for the Capital One Bank (USA), National Association; and Capital One, National Association, which provides various financial products and services in the United States, the United Kingdom, and Canada. It operates through three segments: Credit Card, Consumer Banking, and Commercial Banking.
The company offers non-interest-bearing and interest-bearing deposits, such as checking accounts, money market deposit accounts, negotiable order of withdrawals, savings deposits, and time deposits. It also provides credit card loans; auto, home, and retail banking loans; and commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans. In addition, the company offers credit and debit card products; online direct banking services; and treasury management and depository services.
It serves consumers, small businesses, and commercial clients through the Internet and mobile banking, as well as through Cafés, ATMs, and branches located in New York, Louisiana, Texas, Maryland, Virginia, New Jersey, and the District of Columbia. Capital One Financial Corporation was founded in 1988 and is headquartered in McLean, Virginia.