Job Description

When you can find a greater purpose in your work, your potential is limitless. That’s the mindset that drives our team at Homepoint, as we strive to support the American dream of financially healthy, happy homeownership.

Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.

Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide. 

If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you! 

Essential Duties and Responsibilities:

The Benefits Manager is primarily responsible for overseeing the administration, communication, and compliance for all Homepoint Associate benefit programs, including a robust suite of health insurances (including Medical, Dental, and Vision), ancillary coverages (including Basic and Voluntary Life, STD and LTD, and more), worker’s compensation, Retirement/401(k), and Leave of Absence coordination. The Benefits Manager acts as the primary point of contact for external benefits-related vendors.

Maintain strong working relationships and communication with benefits-related vendors and broker while ensuring satisfactory service levels, compliance, and coordination.
Lead and mentor a dedicated Benefits Specialist; guide and mentor HR Business Partner who leads Leave Administration activities.
Own benefit feeds and associated data; systematically audit data and feeds to ensure that info is transmitting accurately and on a timely basis.
Ensure benefit invoices are accurately audited and submitted.
Partner with benefits broker to manage annual open enrollment processes, in partnership with Senior Director – Total Rewards, and with Chief People Officer.

Support Executive reviews, review vendor rates, facilitate Open Enrollment meetings, and ensure accuracy of information submitted to carriers.

Work with benefits broker to prepare, update, and maintain benefits-related employee communication materials and schedules.
In partnership with internal HRIS Team and/or external HRIS consulting vendor, set up and administer benefits plans in HRIS (Ceridian Dayforce); test modules and ensure necessary deduction codes are accurate; update and run annual Open Enrollment module.
Respond to escalated employee inquiries as needed.
Ensure benefit enrollments are processed for new hires, separated employees, and employees with qualifying life events accurately and within required timeframes.
Partner with Leave Administration vendor to ensure the proper and timely management of all leave of absence programs, including the validation of claims, required notifications and forms, communication and coordination between managers, Payroll, and IT teams, collection of employee premiums, etc.
Manage vendors associated with other benefits, including short- and long-term disability, worker's compensation, and COBRA, ensuring proper coordination, compliance, and service.
Stay current on emerging relevant legislation and make recommendations as appropriate.
Perform other responsibilities as needed.

Education and/or Work Experience Requirements:

Bachelor’s degree in Business, Human Resources, or related field, or equivalent work experience
5+ years of progressive work experience managing employee benefits, with at least two of those years spent in a supervisory and/or Benefits function-ownership role.
Prior experience in a multi-state, multi-site organization providing benefits for 1,000+ employees required.
Strong knowledge and familiarity with using HRIS systems, preferably with Ceridian Dayforce.
Strong attention to detail, solution oriented and critical thinking skills.
Excellent written and verbal communication skills.
Must be able to handle confidential matters with discretion.

Physical Requirements:

Prolonged periods working on a computer and phone.
Ability to safely and successfully perform the essential job functions with or without reasonable accommodation.