Supervisor, IT SOC
Posted on: 12 Aug 2021
Town and Country, MO
Job Description
JOB SUMMARY
Responsible for assisting with implementing corporate IT initiatives that support the strategy and goals of the corporation. Assists with the implementation of new technologies and tools to improve the organization's internal operations and data delivery. Assists with managing the organization in the deployment. Responsible for providing direction and leadership, hiring, training, development, and performance management of the IT team.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Assists with implementing IT plans according to the IT and corporate strategies.
Assists with managing the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees.
Assists IT staff to ensure uninterrupted IT network support at maximum performance.
Ensures compliance with IT standards, policies and procedures.
May complete product research, recommendation, and installation of software, hardware, and supplemental network components.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Basic computer skills, with proficiency with Word and Excel
Knowledge of computer and/or network systems, applications, procedures and techniques
Experience leading others and providing constructive feedback
Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
Skill in organizing resources and establishing priorities
Ability to learn and support new systems and applications
Education
BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience
Related Work ExperienceNumber of Years
IT work experience 1-3
WORKING CONDITIONS
Office environment
Spectrum
New York, New York
Time Warner Cable (TWC) was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Its corporate headquarters were located in the Time Warner Center in Midtown Manhattan, New York City, with other corporate offices in Stamford, Connecticut; Charlotte, North Carolina; and Herndon, Virginia. From 1971 to 1981, Time Warner Cable, as Warner Cable, owned Dimension Pictures.
It was controlled by Warner Communications, then by Time Warner. That company spun off the cable operations in March 2009 as part of a larger restructuring. From 2009 to 2016, Time Warner Cable was an entirely independent company, continuing to use the Time Warner name under license from its former parent (including the "Road Runner" name for its Internet service, now Spectrum Internet).
In 2014, the company was the subject of a proposed purchase by Comcast Corporation, valued at $45.2 billion; however, following opposition to the deal by various groups, along with plans by the U.S. government to try to block the merger, Comcast called off the deal in April 2015. On May 26, 2015, Charter Communications announced that it would acquire Time Warner Cable for $78.7 billion, along with Bright House Networks in a separate $10.1 billion deal, pending regulatory approval.
The purchase was completed on May 18, 2016; Charter had continued to do business as Time Warner Cable in its former markets, but has now re-branded these operations under the Spectrum brand in most markets (even Charter launched this brand in 2014), though it will continue to use the roadrunner.com email addresses and adelphia.net email addresses to new customers.
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IndustryMedia/Entertainment
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No. of Employees94,000
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Website
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Jobs Posted3319
