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Supplier Self Service Operations Manager
Posted on: 9 Aug 2021
Boston, MA
Job Description
What You’ll Do:
Support high visibility strategic and tactical initiatives spanning thousands of suppliers to improve our ability to attract and retain suppliers at scale.
Monitor and report key operational metrics to drive the continued improvement of our business development and onboarding approaches while enhancing supplier experience
Collaborate closely with a variety of groups company-wide an across geographies including product, finance, account managers, engineering, content, design, new business lines, and others to realize the impact of self-service tooling
Help identify and prioritize various improvement opportunities to drive the largest immediate impact in our current approach while assisting to plan and implement additional tools and capabilities
Become subject matter expert on data, tools and work streams within the Global Operations team related to Self-Service to help improve the supplier journey through the entire lifecycle
Regularly communicate performance trends and improvements to senior management and leadership both within and outside your immediate line of reporting
What You’ll Need:
4+ years experience in one of the following fields, consulting, business development, financial services, operations, tech, marketing, product management
A successful entrepreneur who has built similar or related product/service offerings, especially in the logistics space
Strong analytical experience and comfortable operating with large data sets to identify trends and actionable takeaways.
High attention to detail and proven ability to manage multiple priorities simultaneously Experience in retail, supply chain, logistics is a plus.
Strong written and verbal communication
Team-first attitude with enthusiasm for cross-functional collaboration
Wayfair
Boston, MA
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
Our Promise
Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 18 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.
Our Culture
Wayfair is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth. We are accepting résumés on a rolling basis from motivated individuals who are interested in working in the e−commerce industry.
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IndustryE-commerce
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No. of Employees16,700+
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Website
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Jobs Posted90
