Hostess/Host
Posted on: 3 Aug 2021
Los Angeles, CA
Job Description
Description
Boxer Resorts is looking for a Host/Hostess that presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greets Guest upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.
Duties and Responsibilities:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat Guests in either the bar or dining area depending on their preference
Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Tend to special Guest needs and requests
Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
Contribute to team effort by accomplishing related results as needed
Qualifications
Must be able to read menus
Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
Must be able to walk and stand during entire shift
Must be able to reach, bend, stoop and wipe
Must be able to articulate clear greetings and farewells to Guests
Must be able to carry trays or supplies (10-30 lbs.)
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
Flexibility to work a variety of shifts
6 months experience in a full-service restaurant preferred
Must be upbeat, outgoing and positive
Ability to work effectively within a team
Host/Hostess top skills & proficiencies:
Customer Service
Professionalism
High Energy
Multitask
Thoroughness
Planning
Basic Math
Teamwork
Attention to Detail
Verbal Communication
Flexible
Management Skills
Boxer Property
Houston, TX
Leasing Commercial Real Estate
Since 1992, Boxer Property has been renting office space for all kinds of businesses. Suites come in various sizes and are readily available across 16 cities. They offer competitive and flexible rental rates with a simple leasing process that can be either long term or short term. You can expand your office space quickly and easily.
Nowadays, businesses are more and more becoming interested in office spaces that have a conducive environment which promotes productivity and creativity. Workstyle is an innovative and creative solution to office environments. The company's Workstyle has been incorporated in the executive suites design creating an environment that exposes small businesses and entrepreneurs to like-minded business communities and amenities of a large company at no extra cost. They also have an in-house Space Planning and Construction team of experts that will customize your space to meet your business needs.
Acquisitions & Dispositions
Boxer Property offers acquisitions & dispositions services to investors across the United States. They are currently in over 13 markets with different types of properties both in downtown and suburban locations. Their key strength lies in re-positioning under-performing assets and transforming them into profitable assets. Since 1992, Boxer Property has managed acquisition and disposition of over 200 commercial assets.
Property management
Boxer Property specializes in property management. They use a variety of asset services to help new and old customers work on their office space to make them more efficient and productive. Business needs related to office space differ from one commercial property to another. The company applies different strategies that ensure your property is well managed. Boxer property uses its team of professionals in property management to provide you with solutions that are unique to your needs.
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IndustryReal Estate Services
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No. of Employees1000+
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Website
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Jobs Posted12
