AFTERMARKET PROGRAM MANAGER
Posted on: 25 Jul 2021
Brea, CA
Job Description
Job Duties & Responsibilities
Accountable for product line aftermarket sales, technical, and service support
Supports and helps drive Hoist & Winch’s business/operational strategy and growth
Responsible for product line level Aftermarket and Service strategic planning, development, and execution in collaboration with Business Development
Partner with Business Development to establish strong customer relationships in order to manage performance, track and improve customer satisfaction
Responsible for all Technical Support including field service, product support, training and publications
Partners with the relevant Value Stream Leader to functionally lead all aspects of the service and support for the product lifecycle (i.e. sales support, new product entry, spares and material support, maintenance and repair, etc.)
Provide aftermarket leadership to the IPT in a way that models the RTX Leadership Competencies
Ensure collaboration and alignment with Mechanical Systems Aftermarket functional leads
Basic Qualifications
Minimum of Bachelor’s Degree, Master’s Degree (MBA) Preferred
Looking for 8+ years progressive experience in Aerospace, Aftermarket, Operations, or similar functional expertise
Preferred Qualifications
Demonstrated ability to manage and drive customer satisfaction at all levels (internal and/or external)
Demonstrated ability to lead in a matrixed organization
Demonstrated ability to manage medium contracts with customers, partners, and suppliers
Demonstrated ability to manage quality and delivery to drive customer satisfaction
Collins Aerospace
Cedar Rapids, IA
Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
From the smallest details to the highest pursuits, Collins Aerospace is dedicated to redefining aerospace.
With our customers, we relentlessly tackle the toughest challenges in our industry. And, every day, we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.
Together, we chart new journeys and reunite families. We protect nations and save lives. And we explore the unknown.
We believe in the power of intelligence and partnership to guide our customers into the future.
The paths we pave together lead to limitless possibility. And the bonds we form propel us all higher again and again.
We are constant in our evolution.
We are connected to our customers—always.
We are compelling as we boldly step forward.
WE ARE REDEFINING AEROSPACE.
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IndustryAviation
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No. of Employees70,000+
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Website
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Jobs Posted1562
