Responsible for performing various operational activities and provide support in assigned unit. Assists Operational Unit meet service levels consistently by coordinating information among internal/external customers and resolving standard operational issues.
Essential Job Functions
Responds to various standard operational issues for internal and/or external customers.
Receives and reviews incoming work, contacting appropriate resources as needed.
Prepares, edits, distributes, and/or corrects standard documents.
Maintains a moderate working knowledge of unit policies, procedures, standards and workflow.
Other Job Duties
Performs other duties as assigned.
Required Experience
Requires limited job knowledge of systems and procedures.
Follows basic work routines and standards.
Typically does not require prior experience.
Education
High School Diploma or GED Required
Skills
Basic knowledge of the products, policies and processes related to unit assigned.
Basic knowledge of banking operations.
Reconciliation Services.
Researches and resolves complex out-of-balance conditions.
Reconciles moderately complex GL accounts and notifies business partners of discrepancies, following established department procedures.
Balances figures, computes totals and performs other mathematical calculations.
Communicates frequently with other departments and branch employees.
Assists in resolving escalated issues.
Utilizes multiple systems and software applications to complete required research.
Retains accurate and appropriate supporting documentation.
May provide cross training to other employees, as requested.
New York, New York
BNP Paribas has been present in the United States since the late 1800s and currently has nearly 14,000 employees in North America. The region is a key hub for the Bank’s global network of 71 countries and over 198,000 employees.
BNP Paribas offers its clients a full range of services from investment and retail banking to asset management services. In the United States, the two core businesses of BNP Paribas mirror the Bank’s global organization: Corporate & Institutional Banking and Retail Banking & Services (comprised of Domestic Markets and International Financial Services).
Corporate & Institutional Banking provides capital markets, securities services, financing, treasury and advisory solutions. The Bank’s services are provided via four core business lines: Global Markets, Securities Services, Financing Solutions and Advisory. Clients are at the core of all of BNP Paribas’ services, and through developing and managing long-term relationships, our dedicated Coverage teams focus on enabling the Bank to provide integrated services to clients across a comprehensive range of products.
Retail Banking in the US includes both branch networks and a range of other specialized financial services. Bank of the West serves approximately 2 million household and business accounts through over 535 retail branch locations and dozens of commercial banking offices in 24 states.
We also offer integrated investment services available from BNP Paribas for private and institutional investors, including Asset Management and Real Estate services through Transwestern.