Client Communications Consulting Manager
Posted on: 19 Jul 2021
Malvern, PA
Job Description
To strategically manage staff dedicated to providing best in class education/communication services to clients, as well as, lead the evolution of the Participant Engagement Consulting Sup Department.
Duties and Responsibilities
Manages staff. Provides guidance, training, and motivation as necessary to develop staff. Hires, evaluates and counsels crew. Follows corporate disciplinary procedures per established Vanguard standards as required. Sets performance standards, reviews performance, provides feedback, and recommends wage increases in accordance with all applicable Human Resources policies and procedures.
Manages administration and operation of the team, including managing headcount, allocations, workload/capacity tracking, assignment of work, and quality control.
Contributes to strategically leading the business through cross-functional interaction across the full service business.
Demonstrates knowledge of the Participant Engagement Consulting story in presenting it to Vanguard clients and prospects. Presents client-specific participant education capabilities and tools to clients (internal and external).
Demonstrates knowledge of
Vanguard Group, Inc.
Malvern, PA
The Vanguard Group is an American registered investment advisor based in Malvern, Pennsylvania with over $5.3 trillion in assets under management. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds (ETFs) in the world after BlackRock's iShares. In addition to mutual funds and ETFs, Vanguard offers brokerage services, variable and fixed annuities, educational account services, financial planning, asset management, and trust services.
Founder and former chairman John C. Bogle is credited with the creation of the first index fund available to individual investors, and was a proponent and major enabler of low-cost investing by individuals. Vanguard is structured as a mutual company; it is owned by funds managed by the company, and is therefore owned by its customers. Vanguard offers two classes of most of its funds: investor shares and admiral shares. Admiral shares have slightly lower expense ratios but require a higher minimum investment, often between $10,000 and $100,000 per fund.
In addition to mutual funds and ETFs, Vanguard offers brokerage services, variable and fixed annuities, educational account services, financial planning, asset management, and trust services. Several mutual funds managed by Vanguard are ranked at the top of the list of US mutual funds by assets under management.
Vanguard's corporate headquarters is in Malvern, Pennsylvania, a suburb of Philadelphia. It has satellite offices in Charlotte, North Carolina and Scottsdale, Arizona. The company also has offices in Australia, Asia, and Europe.
-
IndustryInvestments Management
-
No. of Employees16,600+
-
Website
-
Jobs Posted213
