Inside Claims Representative
Posted on: 14 Jul 2021
Erie, PA
Job Description
Establishes contact with all parties involved in the claim in accordance with ERIE’s expectations.
Evaluates and negotiates claims, recognizes subrogation opportunities and initiates action. Issues checks for settlement or declines payment within designated authority.
Responds to inquiries from Policyholders, Agents, insurance carriers, claimants, assigned experts and others.
Obtains additional information as required to determine ERIE's liability.
Duties and Responsibilities (cont'd if applicable)
Learns and maintains knowledge of no fault/medical management/FPB laws for each state, including recognition of bodily injury claims.
Learns and maintains knowledge of liability laws for each state. Learns and maintains knowledge of motor vehicle codes.
Responds to intercompany arbitration applications. Files contentions and supporting documents on behalf of the insured/driver.
Conducts research, attends industry-related training programs and other training sessions to stay current on policy changes, interpretation or new legislation.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
Competencies
Ability to Manage Complexity
Detail Orientation
Developing And Maintaining Relationships
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Oral Communication
Planning And Organizing
Service Orientation
Time Management
Flexibility/Adaptability
Qualifications
Education Equivalents
High school diploma or GED and three years of related claims handling or customer service experience required; or
Associate's degree and 1 year of related claims handling or customer service experience required; or
Bachelor's degree required.
Erie Insurance
Erie, PA
Erie Indemnity Company (Indemnity) is a publicly held Pennsylvania business corporation that has been the managing attorney-in-fact for the subscribers (policyholders) at the Erie Insurance Exchange (Exchange) since 1925. The Exchange is a subscriber-owned Pennsylvania-domiciled reciprocal insurer that writes property and casualty insurance.
Indemnity’s primary function is to perform certain services for the Exchange relating to the sales, underwriting and issuance of policies on behalf of the Exchange. This is done in accordance with a subscriber’s agreement (a limited power of attorney) executed by each subscriber (policyholder), who appoints Indemnity as their common attorney-in-fact to transact business on their behalf and manage the affairs at the Exchange.
The property and casualty and life insurance operations are owned by the Exchange, and Indemnity functions as the management company. Indemnity, the Exchange, and its subsidiaries and affiliates, operate collectively as the “Erie Insurance Group” (The ERIE®).
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IndustryInsurance
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No. of Employees5,260+
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Website
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Jobs Posted232
