Job Description
Operations:
•Focus on receiving import documents, Logging a file in Expeditors’ system, and transferring data from the commercial documents to Expeditors’ system.
• Ensure accurate and timely pre and post entry requirements from inception to processing an entry with Customs.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as operational Process Standards (OPS) and external government regulations or customer policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Oversight and execution on all customer standard operating procedures via the DLSOP.
• Work with the team on meeting KPI standards, as per department goals and metrics.
Support the department in the following areas:
• Daily execution of workflow and department metrics.
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan.
Systems:
• Embrace and utilize productivity tools
• Be open to implementing new system changes and enhancements.
• Be involved and suggest system/process improvements.
Culture:
• Consistently display and promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
HOURS: Monday - Friday 5pm- 2 am
Professional oral and written communication skills in English and native language;
Demonstrated exceptional internal customer service skills
Organizational skills
Needs analysis skills
Problem solving skills
Strong Microsoft Office skills (Word, Excel etc.);
Must be able to efficiently and accurately type at minimum 40wpm.
Seattle, WA
Expeditors is a global logistics company headquartered in Seattle, Washington. The Company employs trained professionals in 176 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system.
Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation services, order management, warehousing and distribution, and customized logistics solutions.
At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 322 locations in 103 countries on six continents. As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.