Digital Collaboration IT Experience Analyst
Posted on: 11 Jul 2021
San Francisco, CA
Job Description
Position Summary:
Provide day-to-day administrative functions and problem resolution related to Microsoft 0365.
Responsible for development and maintenance of SharePoint Online; user interface design, document libraries, and shared storage space.
Collaborate with the central IT team to ensure Operational Security, Maintenance and Governance.
The successful candidate must have business analytical skills that, combined with their technical expertise, provide efficient online collaboration space for the business functions.
Essential Functions
Define, implement and document best practices for usage of Office365 applications (Word, Excel, PowerPoint, Outlook, OneNote)
Ensure the operational health of the O365 environment, including security, availability, performance, interoperability and reliability
Work with the business stakeholders to establish functional SharePoint requirements, coach and manage expectations
Design and maintenance of SharePoint sites, lists, libraries, and content (including pages, workflows, and items)
Troubleshoot problems by applying established techniques and procedures adhering to standards determined by the central team.
Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings
Evaluation of new technologies, tools and applications
Training and educating team members and end-users on O365 capabilities and collaboration tools (SharePoint Online, OneDrive, Teams, Teams Rooms, OneNote, Outlook etc.)
Build strong, productive customer-focused relationships with the Business, IT teams and third parties
Install computer operating systems, applications, computer peripherals, deploy approved security patches and adhere to Corporate standards.
Provide Tier2 support for all PC based hardware, applications and services
Regularly update the ticket tracking system with status and a problem resolution
Update and keep Corporate's asset management system current
Provides or assists with user administration (adding, modifying and deleting user accounts)
Create and update documentation and checklists to ensure a high quality
Experience, Knowledge, Skills and Abilities:
Required
3-5 years experience in designing and administering SharePoint Online
Experience supporting MS O365 platform, Azure, and Azure Active Directory environment
Experience supporting MS O365 Applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote)
Experience in supporting MS PowerApps and Flow
Business analytical skills
Experience in creating and developing technical guides
Experience in supporting Windows and Mac Operating systems
Experience in troubleshooting and supporting LAN/WAN/WiFi
Bachelor's degree in information technology, computer science, or similar
Nice to have
VMWare Management
Management of Microsoft Server 2012, 2016, 2019
Interpublic Group
New York, New York
Interpublic group is a global provider of marketing solutions. Through our 54,000 employees in all major world markets, our companies specialize in consumer advertising, digital marketing, communications planning and media buying, public relations and specialty marketing.
IPG agencies create customized marketing programs for many of the world's largest companies through our comprehensive global services. The work our agencies produce helps clients build brands, increase sales of their products and services and gain market share.
The work we provide clients is specific to their unique needs. Our solutions vary from project-based activity involving one agency to long-term, fully integrated campaigns created by multiple IPG agencies working together. With offices in over 100 countries, we can operate in a single region, or deliver globally integrated programs.
The role of our holding company is to provide resources and support to ensure that our agencies can best meet clients’ needs. Based in New York City, our holding company sets company-wide financial objectives and corporate strategy, establishes financial management and operational controls, guides personnel policy, directs collaborative inter-agency programs, conducts investor relations, provides enterprise risk management and oversees mergers and acquisitions. In addition, we provide limited centralized functional services that offer our companies operational efficiencies, including accounting and finance, executive compensation management and recruitment assistance, employee benefits, marketing information retrieval and analysis, internal audit, legal services, real estate expertise and travel services.
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IndustryMarketing
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No. of Employees54,000
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Website
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Jobs Posted120
