Position Overview
To ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for their store.
Essential Duties & Responsibilities
Responsible for sales and profit performance in assigned store or department.
Ensure that sales and margin goals are met. Work with General Manager/Department Manager to develop operating budgets and monitor performance.
Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.
Maintains a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations. Coach and mentor staff to implement initiatives that support exceptional customer service standards.
Provide continual feedback to Buyers and Planners to identify items and merchandise classifications of high sales and profit potential.
Responsible for the execution of visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment, consistent with Polo Ralph Lauren’s desired image and character.
Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
Responsible for the recruitment, supervision, and development of staff. Actively recruit and succession plans for current and future positions for department. Creates programs to motivate personnel to build unit sales and volume of transactions.
Work with the Senior Management to direct the execution of Polo Ralph Lauren’s promotional strategies and programs, assuring that they support sales, marketing and profit objectives at point of sales and in the external market place.
Experience, Skills & Knowledge
College Degree or equivalent experience
3-5 years of Retail Management Experience, preferably within the luxury retail market.
Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with Polo’s lifestyle philosophy.
Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
Strong verbal and written communication skills.
Strong interpersonal skills.
New York, New York
Ralph Lauren Corporation is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories, including apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company’s brand names, which include Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands. We believe that our global reach, breadth of product offerings, and multichannel distribution are unique among luxury and apparel companies.
Reflecting a distinctive American perspective, we have been an innovator in aspirational lifestyle branding and believe that, under the direction of internationally renowned designer Ralph Lauren, we have had a considerable influence on the way people dress and the way that fashion is advertised and celebrated throughout the world. We combine consumer insights with our design, marketing, and imaging skills to offer, along with our licensing alliances, broad lifestyle product collections with a unified vision.