Customer Service Associate
Posted on: 8 Jul 2021
Terminal Island, CA
Job Description
What you’ll do:
Put a smile on our customers’ faces when you provide them with excellent service
Help expedite the car rental process so customers can get to their destination quickly and easily
Assist customers to their rental vehicle and explain features so they are comfortable with the vehicle prior to exiting the location
Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage
What we’re looking for:
High School Diploma (or equivalent)
Valid Driver’s License
Flexibility to work days, evenings, overnights, weekends and holidays
Willingness to work outdoor in weather conditions with moderate noise level
Basic computer skills (typing, data entry)
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers and management
Extra points for this:
6 months of customer service experience
The ideal candidate may have experience in baggage handling at an airport/warehouse or has worked in customer-facing roles
Avis Budget Group
Parsippany, NJ
Avis Budget Group, Inc., together with its subsidiaries, provides car and truck rentals, car sharing, and ancillary services to businesses and consumers worldwide. It operates the Avis brand, a vehicle rental system with approximately 5,500 locations that supply rental cars to the premium commercial and leisure segments of the travel industry; the Budget brand, a vehicle rental and other mobility solutions primarily focuses on the value-conscious segments of the industry; the Zipcar brand, a membership-based car sharing network; and the Budget Truck brand, a local and one-way truck rental businesses with a fleet of approximately 18,000 vehicles, which are rented through a network of approximately 640 dealer-operated and 430 company-operated locations that serve the consumer and light commercial sectors in the continental United States.
The company also operates the Payless brand, which comprises approximately 280 vehicle rental locations; the Apex brand that primarily in the deep-value segment of the car rental industry with approximately 30 rental locations in New Zealand and Australia; and the Maggiore brand that provides vehicle rental services in approximately 140 locations; the France Cars brand, which offers light commercial vehicle fleets with approximately 85 rental locations in France; and Turiscar brand that offers vehicle rental services in approximately 25 locations primarily for the corporate market in Portugal.
In addition, it offers optional insurance products and coverages, such as supplemental liability, personal accident, personal effects protection, emergency sickness protection, automobile towing protection, and cargo insurance products; and Business Intelligence solution, an online portal for corporate travel. The company was formerly known as Cendant Corporation and changed its name to Avis Budget Group, Inc. in September 2006. Avis Budget Group, Inc. was founded in 1946 and is headquartered in Parsippany, New Jersey.
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IndustryBusiness Services
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No. of Employees21,200
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Website
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Jobs Posted469
