Inside Sales Specialist
Posted on: 6 Jul 2021
Anaheim, CA
Job Description
Responsibilities
Eastman Chemical Company is currently searching for an Inside Sales Specialist to support our Performance Films brands. This role will be assigned to support a primary region in North America, but based on business needs, can be re-assigned to support multiple brands and/or Distribution Center locations. The candidate must be willing to commute to a Distribution Center location or to the Performance Films office based in St. Louis MO.
The Inside Sales Specialist performs a wide variety of sales/clerical duties for the purpose of maintaining current customers, obtaining new customers, and increasing sales volume.
CORE RESPONSIBILITIES:
- Answer incoming calls, process orders, prepare invoices, and enter customer information updates.
- Set up and maintain customer files.
- Maintain superior product knowledge and competitor information.
- Provide customer service to current and prospective customers by answering questions and solving problems.
- Present price, credit, and terms in accordance with standard procedures.
- Cold call prospective business customers, send promotional materials, and follow up.
- Process customer warranties and returns.
GENERAL RESPONSIBILITIES:
- Monitor promotional pack inventory and assemble more as needed.
- Provide support to Outside Sales Representatives.
- Cross-trained in production planning to assist in physical inventory count as needed.
- Cross-trained in shipping to assist with order fulfillment.
- Adhere to safety culture.
- Complete special projects as directed by manager.
Qualifications
High School Diploma/GED required; Associate’s/Bachelor’s Degree preferred.
- Experience: Associate’s/Bachelor’s degree with some customer service/sales experience; or High School Diploma with minimum of 2 years relevant, applicable customer service/sales experience.
- Strong communication skills.
- Proficient skills with Microsoft Office including Excel, Word and Outlook, as well as general computer skills.
- Experience with SAP is a plus.
- Experience with Sales Force is a plus.
- Ability to multi-task and work in a fast-paced, self-directed environment.
Eastman Chemical
Kingsport, TN
Eastman Chemical Company operates as an advanced materials and specialty additives company worldwide. The company’s Additives & Functional Products segment offers specialty coalescent, specialty and commodity solvents, paint additives, and specialty polymers; hydrocarbon and rosin resins; insoluble sulfur and anti-degradant rubber additives; performance resins; amine derivative-based building blocks; heat transfer and aviation fluids; organic acid-based solutions; and metam-based soil fumigants, thiram and ziram based fungicides, and plant growth regulators. It serves the transportation, consumables, building and construction, animal nutrition, crop protection, energy, personal and home care, and other markets.
Its Advanced Materials segment provides co-polyesters, cellulose esters, polyvinyl butyral (PVB) sheets, specialty PVB intermediates, and window and protective films, and aftermarket applied film products for value-added end uses in the transportation, consumables, building and construction, durable goods, and health and wellness markets. The company’s Chemical Intermediates segment offers Olefin and acetyl derivatives, ethylene, and commodity solvents; primary non-phthalate and phthalate plasticizers, and niche non- phthalate plasticizers; and methylamines and salts higher amines and solvents to the industrial chemicals and processing, building and construction, health and wellness, and agrochemicals.
Its Fibers segment provides cellulose acetate tow, triacetin, cellulose acetate flake, and acetic anhydride for use in filtration media primarily cigarette filters; natural and solution dyed acetate yarns for use in consumables, and health and wellness markets; and wet-laid nonwoven media, specialty and engineered papers, and cellulose acetate fibers for transportation, industrial, agriculture and mining, aerospace, personal hygiene, and consumables markets. Eastman Chemical Company was founded in 1920 and is headquartered in Kingsport, Tennessee.
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IndustryConsumers goods
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No. of Employees14, 500
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Website
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Jobs Posted218
