Global Partners

Guest Service Supervisor

Posted on: 3 Jul 2021

White Plains, NY

Job Description

Job Description

Shift Leader is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Shift Leader will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance.

Responsibilities include but are not limited to:

Ensure a quality buying experience for all customers
Make daily bank deposits by noon
Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager
Coach and direct employees to provide excellent customer service.
Maintain an awareness of cleanliness both inside and outside of the store.
Light equipment and yard maintenance
Order and receive merchandise utilizing inventory ordering guidelines
Implement all Company promotional initiatives
Maintaining cash and inventory control during all supervised shifts
Pricebook maintenance
Ordering merchandise
Audit cashier paperwork for accuracy
Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel
Ability to communicate with associates and guests
Ability to count, read and write accurately to complete required forms.
High School Diploma or equivalent
Ability to work unsupervised
Flexibility to work weekend, holiday and/or evening shifts
Must have reliable transportation and valid driver’s license
Ability to communicate with associates and guests
Must attend mandatory meetings (i.e. T.A.M., sexual harassment)


Physical Requirements

Frequent bending, reaching, lifting of 1 to 15 lbs
Be able to lift up to 50lbs on occasion
Reaching above shoulder height and bending below waist
Be able to freely access all areas of the store
Move quickly around store

Global Partners

Waltham, MA

Global Partners LP engages in the purchasing, selling, gathering, blending, storing, and logistics of transporting gasoline and gasoline blendstocks, distillates, residual oil, renewable fuels, crude oil, and propane to wholesalers, retailers, and commercial customers in the New England states and New York. The company is also involved in the transportation of petroleum products and renewable fuels through rail from the mid-continent region of the United States and Canada. Its Wholesale segment sells home heating oil, branded and unbranded gasoline and gasoline blendstocks, diesel, kerosene, residual oil, and propane to home heating oil and propane retailers, and wholesale distributors. It also aggregates crude oil through truck or pipeline in the mid-continent region of the United States and Canada, as well as transports it through rail and ships it through barge to refiners.

The company's Gasoline Distribution and Station Operations segment sells branded and unbranded gasoline to gasoline station operators and sub-jobbers; operates gasoline stations and convenience stores; and provides car wash, lottery, and ATM services, as well as leases gasoline stations. Its Commercial segment sells and delivers unbranded gasoline, home heating oil, diesel, kerosene, residual oil, and bunker fuel to end user customers in the public sector, as well as to commercial and industrial end users; and sells custom blended fuels.

As of December 31, 2018, the company had a portfolio of 1,579 owned, leased, and/or supplied gasoline stations, which included 297 directly operated convenience stores primarily in Massachusetts, Maine, Connecticut, Vermont, New Hampshire, Rhode Island, New York, New Jersey, and Pennsylvania; and owned, leased, or maintained storage facilities at 25 bulk terminals with a collective storage capacity of 11.6 million barrels. Global GP LLC serves as the general partner of the company. Global Partners LP was founded in 2005 and is based in Waltham, Massachusetts.

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