Job Description

Job Description:

As the world’s leading independent, end-to-end IT services company, DXC Technology (NYSE: DXC) leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes. The company’s technology independence, global talent, and extensive partner network enable 6,000 private and public-sector clients in 70 countries to thrive on change. DXC is a recognized leader in corporate responsibility. For more information, visit www.dxc.technology and explore thrive.dxc.technology, DXC’s digital destination for changemakers and innovators.

Essential Job Functions

The Tier I Information Security Analyst is responsible for executing day-to-day tasks in the Security Operations Center 24x7. These tasks include answering the Cyber Threat Analysis Center security support hotline, monitoring the Cyber Threat Analysis Center security support mailbox, creating tickets for client requests, monitoring and responding to Instant Messaging applications, and act as level 3 support for managed encryption services. 
As part of the Tier 1 resources, these individuals will perform 24x7x365 monitoring of correlated log events collected into a designated SIEM. Tier 1 provides real-time triage of alerts 
o    Report alerts and incidents using specific escalation notification procedures and will open tickets, as appropriate, for activities requiring escalation or support from other teams.
o    If Tier 1 determines that an alert reaches some predefined threshold, a case is created and escalated to Tier 2. Tier 1 will try to gather and research all information possible prior to escalation. 
Tier 1 SOC monitoring functions:
o    Triage: First person review, assess and act. May be direct or part of an automated action. Assessment and action can be based on informational content, automated response criteria, playbook guidance and/or consultation with other team resources.
o    Threshold Monitoring: Actively monitor indicators that are approaching security, service and/or compliance Thresholds, also including recommendation on the ongoing establishment and adjustment of said thresholds.
o    Playbooks/Threat Analysis: Execute analysis process as required. Assist in the general maintenance and improvement of the process and/or playbooks.

Basic Qualifications

Bachelor's degree OR equivalent combination of education and experience
Experience working with operating systems
Education or experience working with SIEM tools, ticketing systems, and cyber security analytics.
Experience working with computer desktop packages such as Microsoft Word, Excel, etc.

Other Qualifications

Communication skills to interact with team members, management, and support personnel

Analytical and problem-solving skills for design, creation and testing of security systems

Ability to work independently and as part of a team