Job Description

Position Summary: 

Performs drug screen collections, oral swabbing and breath alcohol tests.  Ensures chain of custody form is completed correctly. Responds to donors/customers in a timely and professional manner.  
Responsibilities/Job Duties:
Average % of time split among daily duties
Responsibility
70%
Collect specimens (urine, hair, oral fluid) for workplace drug and alcohol tests that may be DOT or non-DOT related. This includes pre-employment, random, annual, reasonable suspicion, post-accident, return-to-duty and follow-up drug testing. May perform Point-of-Care testing as needed.
10%
Completes forms and documents information following standard procedures.  Verifies donor ID and follows testing protocol depending on the type of testing completed. Ensures chain-of-custody compliance and notes irregularities identified. May follow union reciprocal and non-reciprocal procedures and protocol.
 
10%
Greets donors, and visitors upon arrival in the waiting room of the collection area. May screen donors for medical history and/or visitors prior to entry. Ensures cleanliness of collection rooms and sanitizes areas as needed.  May stock and organize collection rooms and add bluing agent to toilets.
 
5%  Provide donors with additional detailed instructions when the following      scenarios arise:
? Direct observe collection 
? Test refusals 
? Shy bladders 
? Urine specimen not in temperature range 
? Specimen unacceptable due to physical characteristics
 
5% Assist others with projects in down time. May perform other incidental duties as needed.
Qualifications required:  Willing to train the right candidate
• Excellent customer service skills
• Prior customer service experience is helpful 
• Must be detail oriented
• Prior experience in a clinic or the drug testing industry is preferred but not required
• English speaking is required. Bilingual-Spanish speaking is helpful.
Required Education:
High School Diploma
Certifications in the medical field are helpful, but not required 

Physical Working Conditions (ADA):

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical demands: While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time, talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms.  Employee must occasionally lift up to twenty-five (25) pounds.  Specific vision abilities required by the job include: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 
• Work Environment: The noise level in the work environment is moderate