Job Description

Position Overview:

The Retail Sales Associate will function primarily on the sales floor and cash wrap.  They are responsible for revenue generation through demonstration of merchandise selling skills.  The Retail Ambassador duties consist of greeting and assisting internal and external guests.  Stocking, staging and transporting merchandise to the sales floor.  Cycle counts, ticketing and maintaining visual standards on the sales floor and at the cash wrap.  Cash handling will be a requirement for all ambassadors.  Individuals in this position must work cooperatively with other ambassadors and productively with minimal supervision.

Primary Responsibilities/Accountabilities:

Assist in maintaining a clean and organized sales floor, and ensure a welcoming, customer-friendly environment
Greet customers and provide them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company
Participate in bi-annual inventory process
Maintain updated knowledge on current products, pricing, and promotions
Manage financial transactions and purchases accurately and efficiently using POS
Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
Develop and implement cross-selling strategies for appropriate products
Assist customers with returns and exchanges
Regular, dependable attendance and punctuality
May perform other additional duties not listed

Education/Experience

High School diploma or equivalent  
No experience is required

Communication Skills

Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals 
Ability to effectively communicate with customers, peers, and management  
Able to communicate on a two-way radio with proper etiquette

Reasoning Ability

Must be able to work independently with minimal supervision

Physical Demands

This position requires constant moving, talking, hearing, reaching, and standing.  
Must be able to stand for at least two consecutive hours.  
Must be able to lift at least 10 lbs.
May occasionally be required to stoop, kneel, crouch, and climb ladders.  
Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills

Must be able to function as part of a team
Possess a strong sense of urgency  
Basic math skills
Must enjoy meeting and interacting with customers
Possess a thirst for learning

Physical Demands:

Frequently required to stoop, stand, walk, climb, lift and use repetitive motions