Job Description

Summary:

We are looking for technical team members at all levels who want to push themselves to deliver best in market SaaS solutions. We offer a challenging environment where you will have to grow, adapt and use your skills consistently. Our customers rely on us in the moments that matter. Engineering delivers on that promise. 

The Senior Site Reliability Engineer is responsible for ensuring our SaaS products are fast, stable and optimized for our customers. SRE’s at DFIN take on availability, performance, managing change, monitoring, response and are guardians of non-functional requirements. 

You either have an infrastructure background with a programmatic, automated mindset or are someone that comes with a software engineering background with infrastructure experience. The SRE goal is to build automated systems that reduce or eliminate manual work to keep our products up and running and performing optimally. We are looking for someone who thrives on collaboration within the team and across other groups and can operate independently to deliver solutions.

Responsibilities:

Champion and implement a culture of SRE to maintain a high-quality platform infrastructure 
Champion and implement application and infrastructure monitoring and alerting to prevent client impacting issues by ensuring system availability, performance and scalability to maintain SLOs and SLAs 
Optimize application performance at scale 
Automate everything including system operational runbooks 
Define and support continuous integration and deployment pipelines (CI/CD) aligned to branching and quality assurance strategies 
Dive deep into technology and stay on the forefront of the latest tools, technologies, and strategies; help evaluate, prototype, and integrate them into work processes 
Perform with broad independence and deliver on project milestones and tasks on schedule while communicating progress regularly 
Build strong relationships with SRE team members and software engineering teams to hold each other accountable for quality expectations 
Learn continuously and apply lessons learned 
Evangelize best practices, eliminate bottlenecks, and improve process 

Qualifications:

2+ years experience writing software in any modern software language such as C#.NET, Java, Javascript, Node.js, React. 
2+ years experience creating automated deployments with tools such as Azure DevOps Pipelines, Ansible, Jenkins or other scripting languages to manage infrastructure, software build and deployment in a continuous integration (CI) environment 
2+ years experience writing scripts in PowerShell or Python/Bash to automate system operations as runbooks for Windows and Linux environments. 
2+ years experience implementing production performance, availability, and scalability monitoring and alerting best practices using a tool such as New Relic, Dynatrace, DataDog or AppDynamics 
2+ years experience as a global admin of Azure or AWS 
2+ years of experience supporting public client facing revenue generating systems 
Strong DevOps focus and experience building and deploying Infrastructure as Code with Terraform or similar technology 
Experience planning, coordinating, developing and executing all stages of test scripts 
Experience securing Windows or Linux systems in 24x7 production environment 
Experience with containerization and managing Kubernetes clusters 
Experience with common networking, firewall and load balancing protocols 

BS in Computer Science or equivalent work experience.