Job Description

ABM (NYSEABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300 offices deployed throughout the United States and various international locations. ABMs comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title:Continuous Improvement Project Manager

Education:Bachelors Degree

Career Level:Experienced (Non-Manager)

Category:Project Management

Job Type/ FLSA Status:Salaried Exempt

Travel Required:70 - 80

Shift Type:

Job Description:The Project Manager will serve as an internal consultant, working across the ABM enterprise to identify opportunities to drive business and operational efficiencies, process designs, future state plans, executes process changes, and embeds the new processes and procedures into the organization for long term sustainability. The Project Manager will partner with leadership across all lines of business to ensure changes to the operating model contributes to improvements in customer metrics and satisfaction, financial performance, and employee engagement. The Project Manager will be expected to deliver measurable results while leading the change management efforts to build support and buy-in from employees and leadership teams.
* Drive Strategic Planning to identify and prioritize projects to align with corporate goals and objectives
* Oversee prioritization, assignment, and performance of Continuous Process Improvement projects working closely with associates, manager and executive leadership to ensure positive business outcomes
* Act as the primary project leader for Continuous Process Improvement within the organization
* Ensure Continuous Process Improvement goals and objectives are met
* Build business process expertise within the team and develop best practices
* Manage Continual Process Improvement efforts utilizing a standard process for monitoring, refining, and optimizing overall effectiveness (efficiency, productivity, and quality)
* Work collaboratively and effectively with IT to ensure that corporate technologies are optimized in Continuous Process Improvement efforts
* Regularly interact with executives and/or major clients
* KPI development to measure and monitor long term sustainability
* Oversee the development of business analytics to identify and drive opportunities for data-based business decisions
* Documentation, training, and on-going support to internal customers
* Structure and execute projects to improve profitability and customer service
* Structure projects - including value levers and potential, cross-functional participation & requirements, activities and timeline, costs and risks
* Closely collaborate with senior division and functional leaders at the Director, VP, and SVP levels to generate project sponsorship, participation, and buy-in
* Develop and coach analysts/consultants to build consulting toolkit across problem solving skills, internal client relationships, and presentation skills.

Knowledge
* Best practice process development
* Functional expertise in operations, back office operations, supply chain, workforce management and other business processes
* Lean/six sigma experience

Skills
* Ability to influence others without formal authority
* Project management
* Change management
* Business case management
* Requirements management
Planning and control

Time management

Organization skills

Presentation skills

Excellent written skills

Excellent MS Excel skills

MinTab or other statistical software experience

Experience training LSS GB certifications

Minimum Requirements:Bachelors Degree minimum (MBA Preferred)
* Consulting background preferred
* Deep understanding of analytics and process excellence
* Background in driving Lean Six Sigma Projects and Execution(Black Belt certification)

Location:US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy