Job Description

ABM (NYSEABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300 offices deployed throughout the United States and various international locations. ABMs comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title:Supervisor/ Dispatcher

Education:High School or GED

Career Level:Experienced (Non-Manager)

Category:Aviation

Job Type/ FLSA Status:Salaried Non-exempt

Travel Required:None

Shift Type:

Job Description:Responsible for supervising customer service agents as well as assisting airline passengers at the Airport requiring assistance other than transportation.

Essential Duties
* Supervise daily operations (walk the floor, respond to questions and concerns)
* Monitor rest breaks and lunch breaks. Fill in as necessary.
* Monitor employee clock in/out.
* Manage lost and found boxes and pick up on required schedule.
* Manage attendance reports.
* Manage WFMs.
* Ensure communication during shift changes.
* Approve day trades.
* Approve leave requests.
* Participate in disciplinary actions.
* Act as liaison at the information booth in baggage claim.
* Stationed at various airport locations, including the main ticket lobby level to answer questions and provide information to passengers.

Minimum Requirements:High school diploma or GED required.

Valid CDL BP Required
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Ability to communicate effectively in the English language. Ability to read and interpret documents such as government issued identification items, safety rules, operating and procedure manuals, and employee handbooks. Ability to effectively present information and respond to questions from managers, clients, customers and the general public.
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Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
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The individual may be required to stand and walk for 2/3 or more of the work shift.
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Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift.
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Individual may be required to lift 25 pounds or more for up to 2/3 of the work shift.:Location:La Guardia Airport, NY 11371 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy