Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry thats improving the lives of millions. Here, innovation isnt about another gadget, its about making health care data available wherever and whenever people need it, safely and reliably. Theres no room for error. Join us and start doingyour lifes best work.(sm)

Positions in this function create and deliver high quality system solutions for our applications, products and services across all technology functions. They consult with users and technology specialists to define business processes and the information systems for supporting those processes. Individuals in these roles may perform analysis and also serve as business liaisons to understand and refine business requirements. They provide technical support in developing systems that are cost effective and meet users requirements. This function works to create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. Roles may support both current system improvements and maintenance along with new system development.
Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
* Monitoring vendors systems for incidents and responding to resolve outages and issues
* Develop and maintain an array of monitoring probes to proactively address incident response
* Vendor change management activities to facilitate, validate and attend to impacted tasks
* Vulnerability governance to report, escalate and harden internal systems to reduce risk and abide by vulnerability policy
* Manage problem management tickets and tasks form root cause through solution remediation and response
* Maintain ITSM (Information technology service management) objects to assure accurate reporting
* Reporting systems health and forecasting to address future needs in vendor interactions and internal system health
* Ability to run and manage a war room until resolution which includes vendor engagement escalations and integration page outs

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
* 3 years of operations support
* 3 years of software development life cycle
* 2 years of business systems analysis experience within the financial services industry
* experience
* 1 years of management and oversight of production environment
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications
* Bachelors degree or higher
* Security policy and security documentation management experience
* Internal and external audit compliance support (FDIC, FDICIA, GLBA, SOC)
* Experience with regulatory guidelines pertaining to security of sensitive data PII, PCI, PHI, etc.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve peoples lives. This is where its happening. This is where youll help solve the problems that have never been solved. Were freeing information so it can be used safely and securely wherever its needed. Were creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your lifes best work.(sm)

The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirementsHealth, dental, and vision plans wellness program flexible spending accounts paid parking or public transportation costs 401(k) retirement plan employee stock purchase plan life insurance, short-term disability insurance, and long-term disability insurance business travel accident insurance Employee Assistance Program PTO and employee-paid critical illness and accident insurance.
* All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy
Diversity creates a healthier atmosphereUnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
Job KeywordsBusiness Systems Analyst, Telecommute, Telecommuter, Telecommuting, Work from Home, Remote, Salt Lake City, UT, Utah

Requisition Number:931129

Business Segment:Optum Technology

Employee Status:Regular

Job Level:Individual Contributor

Travel:No

Country:US

Overtime Status:Exempt

Schedule:Full-time

Shift:Day Job

Telecommuter Position:Yes