Job Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doingyour lifes best work.(sm)

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your lifes best work.
Responsibilities of the Sales Operations Representative include the creation, analyzing and updating of Excel spreadsheets and contracting licensed Sales Agents with the appropriate insurance carriers. This role acts as the liaison between the Sales Agents and the Sales Manager to ensure critical updates and all required communications are distributed to these partners. Additional responsibilities include scheduling meetings, answering telephones and processing expense reimbursements.
Duties include working closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales and sales leadership.
Working Schedule This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime.
Primary Responsibilities
* Contracting licensed Sales Agents with the appropriate insurance carriers
* Processing expense reimbursements for the Sales department
* Partner with the Sales Manager to provide reporting and analysis of sales data and production reports
* Creating, analyzing and updating Excel spreadsheets
* Build and sustain positive relationships with partners and the Sales team and partners through direct and indirect communication
* Understanding of how tools/applications work together-where data is coming from, how the information connects to the overall sales process
* Quickly and accurately perform data entry keep logs, records, and files up-to-date and readily accessible
* Support the Sales team by assuring all training is up to date
* Communicate information in a clear, well-organized, and professional manner
* Scheduling meetings
* Scheduling catering from outside vendors
* Answering telephones

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
* High School Diploma / GED or higher
* 1 years of customer service experience
* Ability to work 9am – 5pm Monday through Friday but can be flexible
* You will be asked to perform this role in an office setting or other company location
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking orders.

Preferred Qualifications
* Bachelors Degree (or higher)
* Proficiency in Microsoft Word (create / edit docs), Microsoft Excel (create / edit spreadsheets), and Microsoft Outlook (email / calendar)
* Experience using Google Documents and Google Drive

Soft Skills
* Ability to learn internal technology tools/systems
* Problem solving skills.
* Ability to navigate a complex organization to accomplish customer satisfaction
* Strong team player
* Excellent oral and written communication skills
* Demonstrate ability to be a self-starter
* Demonstrate ability to be collaborative with sales team and outside vendors
* Ability to prioritize and complete assigned tasks with limited direction and supervision
* Strong communication skills (written and verbal)
* Excellent planning and organizational skills

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.
You can learn more about all we are doing to fight COVID-19 and support impacted communitiesclick here.

Diversity creates a healthier atmosphereUnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywordssales, operations, analyst, health insurance, customer service, representative, assistant, medical, office, York, PA, hiring immediately, #RPO

Requisition Number:934659

Business Segment:Employer & Individual

Employee Status:Regular

Job Level:Individual Contributor

Travel:No

Country:US

Overtime Status:Non-exempt

Schedule:Full-time

Shift:Day Job

Telecommuter Position:No