Associate Experience
Posted on: 4 Jun 2021
Charlotte, NC
Job Description
COMPANY OVERVIEW:
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
KEY RESPONSIBILITIES AND DUTIES:
The Associate Experience (AX) Project Manager/Business Analyst will be responsible for the management and execution of various projects and detailed-oriented activities in support of our Associate Experience strategy. This person will report directly to the VP of Associate Experience, and will facilitate the execution of various AX initiatives across multiple lines of business, and foster meaningful cross-functional partnerships with key stakeholder groups across the enterprise.
Key Responsibilities & Duties:
Immerse yourself in the concepts around Employee (Associate) Experience
Assist with the ownership and rollout of our hybrid work strategy called Work for My Day (WFMD):
Become a SME on our WFMD initiative and related workstreams
Create resources and facilitate activities to support the Change Management plan, including maintaining a list of FAQs and coordinating enterprise-wide Q&A update sessions
Managing and supporting key bodies of work, as needed
Manage and facilitate adoption activities to support the recent launch of our People Pledge, our newly introduced two-way commitment between the company (TIAA) and our people
Help manage multiple small Associate Experience projects, including two pilot projects in various business areas and potentially the additional pilot of a technology-based experience solute
Maintain a list of key data points, metrics, etc. for each effort to show progress throughout the year
Assist with ad-hoc requests and help slice/aggregate data to support AX efforts
Qualifications
5 Years Required; 7 Years Preferred
University (Degree), Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Preferred Education
University (Degree)
TIAA
New York, New York
Teachers Insurance and Annuity Association of America offers individual and group accumulating annuity contracts with contributions made on a pre-tax or after-tax basis. It also provides individual lifetime and term-certain variable payout annuity contracts, including payment of death benefits to beneficiaries. In addition, the company offers real estate account under the various annuity contracts, such as retirement and group retirement annuities, supplemental retirement annuities, group supplemental retirement annuities, retirement choice and retirement choice plus annuities, Keoghs, after-tax retirement annuities, and real estate account accumulation contract, as well as traditional and individual retirement annuities, including simplified employee pension plans.
The real estate account is designed as an option for retirement and tax-deferred savings plans for employees of non-profit and governmental institutions. The company was founded in 1918 and is based in New York, New York. Teachers Insurance and Annuity Association of America operates as a subsidiary of Tiaa Board Of Overseers.
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IndustryInsurance
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No. of Employees17,500
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Jobs Posted18
