Job Description

Overview

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Valet, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Service Valet who will help us redefine the car-servicing experience. Does this sound like you? Apply now!

Benefits

Pay and Recognition:

Weekly pay
Paid holidays & paid time off
Paid training
Stock equity grant awards (select management and front-line team member’s eligible!)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 8 weeks paid pregnancy leave (disability leave)
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury University
Professional growth and development opportunities

Additional advantages:

Employee assistance program
Employee discounts on vehicle purchases, parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives
Aggressive Employee referral program with bonus opportunities

Responsibilities and Qualifications

The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendant's responsibility to move customer’s vehicles from the service drive to the shop.

Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
Assist the Service Advisor in helping customers while maintaining organization in the service drive
Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
Retain keys according to departmental safeguard procedures
Actively promote effective working relationships with associates and departments in the dealership
Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
Ability to work outdoors and on your feet for extended periods of time
Ability to operate manual transmission is highly preferred
Must be a minimum of eighteen years of age
Must have a valid driver's license
Must be able to pass pre-employment screening (background and drug test)