Job Description

What We're Looking For

Entry level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents, congestion and travel time imbalances.

Primary Focus Will Include:

Manages Traffic in Southwest Florida Utilizing technology and communications. Works as a member of a team.

Maintains traffic flow on I-75 utilizing Intelligent Transportation Systems (ITS)

Dispatches road ranger service patrols to stranded motorists and highway incidents.

Enters traffic and incident information into an Advanced Traffic Management System (ATMS) software.

Preferred Qualifications and Skills:

Ability to work varying shifts including days, nights, weekends, and extended hours in support of emergency operations.

Some post high school training

Experience operating computers, working in fast paced / quickly changing work environment

Dispatch experience a plus

Knowledge of area roads a plus

Good computer skills is critical to this role

*IND

What You'll Need

Essential Responsibilities:

Entry level operator position performing functions under close supervision and to established procedures.Performs all basic level duties and will defer more complex issues to a supervisor or more senior operators.

Operates various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.

Monitors roadways via CCTV surveillance cameras and detection systems.

Monitors all ITS devices and computer equipment associated with the system.

Maintains advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.

Utilizes traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.

Continually checks the accuracy and validity of the messages displayed on all systems.

Aware of all alert messages broadcasted on a particular system.

Enters incident information into computer systems using traffic software.

Becomes familiar with the roadways and understands the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).

Alerts operator staff to new and existing memos.

Uses SOG to detect, dispatch, monitor, and document roadway incidents.

Confers with traffic partners (highway patrol, Road Rangers, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Districts to coordinate resources for incidents that may affect regional travel.

Dispatches Road Rangers and assists Road Rangers with other tasks, such as phone calls, etc.

Performs other duties as assigned.

Minimum Qualifications:

High School Diploma/GED or equivalent