Sales & Customer Service Representative
Posted on: 18 May 2021
Indiana, PA
Job Description
If you answered yes to any of these above questions, then RCI’s Sales & Customer Service Representative position may be the perfect career opportunity for you!
What can you expect?
Our Travel Guides speak to RCI members and assist in booking all aspects of travel (i.e. flight, hotel, car, etc.) while selling vacation products and services
Equipment is provided by the company for our remote Associates (computer, monitor, etc)
Training schedule: 6 weeks remote comprehensive training program designed to make you successful - Monday - Friday, 10:00 a.m.- 6:00 p.m.
After training schedule: Starting the 7th week you will transition to the following schedule: 2:30p.m. – 11:00p.m. on weekdays and 11:30 a.m. – 8 p.m. on weekend days, (one weekend day is required)
The average first year compensation is $15.65/hour
Additional earning opportunities include monthly contests, shift differentials, and recognition programs
For our Guides who work in the center, safety and cleanliness of our facilities is a top priority to ensure our Associates feel comfortable at work. Safety measures we have in place include: Regular deep cleans throughout the building, social distancing protocols, and requirement to wear masks when not at your desk alone
What are the perks for YOU?
FREE Resort accommodations annually! Plus discounted resort rentals and annual vacation allowance
Medical/Dental/Vision Insurance available within 30 days
401K with company match, Employee Stock Purchase Program
Tuition & Certification Reimbursement Programs
Ability to work from home immediately or in office at our contact center in Carmel
Generous paid time off including eleven paid holidays per year and a paid day to give back to the community
Advancement opportunities available
What are we looking for?
High School Diploma or GED required
Previous customer service experience
Previous call center and sales experience is preferred but not required
Applicants must be a current Indiana resident
Bilingual Spanish or French experience is a plus
Highly motivated and strong desire to achieve individual and team goals
Must be reliable and coachable with a desire to learn
Must have strong communication and problem solving skills
Computer proficiency including Internet navigation ability is a must
Pre-employment Background Check Required
Remote / Work from Home Requirements:
Must have a high speed internet connection that meet our speed requirements and modem (hardwired connection necessary)
Dedicated office / work space free from distractions
Home Owners / Renters Insurance for the property
Wyndham Worldwide
Orlando, FL
Our global presence in 110 countries at more than 200 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership, exchange and rental company. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime.
Beliefs and Values
What we believe . . .
We believe in putting the world on vacation.
Vacations fuel our company, our careers and the lives of our customers. We open the world to travel. We celebrate the joy of the journey and the delight of the destination.
We believe in finding your perfect place.
Wyndham Destinations enables you to own vacations forever, exchange for a new view, or rent for a visit.
We believe in hospitality with heart.
Vacations deliver some of life’s best memories, and our global team is here to help you make the most of our big, wide world.
Our world is your destination.(SM)
Wyndham Destinations Core Values:
The execution of our strategy is firmly anchored by our culture — the foundation comprised of the shared values, competencies and spirit of our global team. Aligned with our vision to put the world on vacation, our values are the HEART of Wyndham Destinations:
Hospitality
Engagement
Accountability
Respect
Teamwork
We recognize that our impact on customers, associates, and communities strengthens lives. Wyndham Destinations thrives upon the commitment of our 24,000+ associates, and we foster a culture that unlocks the full potential for success as a company, and as individual and team contributors.
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IndustryHotel/Tourism
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No. of Employees39,200+
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Jobs Posted5797
