Manager, IT Technical Services
Posted on: 9 May 2021
Houston, TX
Job Description
Job Description
At Cheniere, we provide the world with safe, reliable energy. But more than that, we provide opportunities for our talented employees to impact their communities every day. Our diversity is key to our continued success and forges a path where our culture supports greater equity and inclusion—for our employees, customers and beyond.
POSITION OVERVIEW
The IT Technical Services Manager reports to the IT Technical Services Director and is responsible for the planning, design, implementation, administration and support of IT infrastructure systems. The IT Technical Services Manager will supervise a group of system administrators managing a wide range complex and mission critical systems. The manager will collaborate with other IT teams to plan and implement business initiatives. This position requires a hands-on technical expert in the area of system administration with extensive knowledge of datacenter applications and hardware.
KNOWLEDGE
Data Center hardware and software, Windows and Linux systems, Cisco UCS, Enterprise storage and backups, Virtualization and Enterprise replication technologies, Remote Access systems, Business Continuity architecture and deployment, Azure AD design and management, Messaging Applications, Networking and Security, System performance and monitoring, Budgeting and Forecasting, Management and Supervision, Project management.
RESPONSIBILITIES AND ESSENTIAL DUTIES
Manage the day-to-day operations of servers and systems by monitoring system performance, configuration, maintenance and repair.
Manage team of IT Technical Services system administrators.
Design and implement long term strategies for capacity needs.
Manage IT Business Continuity Strategy for the organization, recommend services and products to enhance BCP solutions.
Ensure that records of systems and equipment inventory are properly maintained.
Participate in projects to implement systems in support of a business need or a business solution.
Ensure high availability, reliablity and acceptable levels of performance of critical system resources.
Develop and coordinate project directions and schedules to maximize benefits and minimize impacts on the customer organizations.
Plan, organize and document complex system design activities and configure systems to be consistent with policies/procedures.
Oversee system security programs.
Participate in the investigation and resolution of security related incidents.
Plan, propose, and review infrastructure changes.
QUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS)
Education: Bachelor’s Degree in Computer Science or a related discipline or equivalent training and experience.
Experience: Minimum of seven (7) years relevant to IT Infrastructure Management experience including complex systems design, programming and systems software and support. Must have experience in the design, planning, and implementation of reliable enterprise level systems and demonstrated career track of progressive IT Infrastructure leadership experience with increasing levels of responsibility.
Additional experience and/or knowledge of:
Cisco UCS
Windows Server
Oracle Linux, Red Hat Linux
Nimble Storage, EMC VNX
Exagrid, Veeam, Zerto, DoubleTake, Rsync, vSphere Replication
VMware ESXi
Citrix
BCP, Disaster Recovery
Azure AD
Exchange Online, Teams
NFS, CIFS, ADDS, ADFS, DNS, WINS, DHCP, GPO
Skills:
Exceptional communication skills; must have the ability to effectively communicate at all levels of an organization and with individuals from diverse disciplines and levels of technical expertise.
Detail oriented and effective time management and organizational skills.
Efficiency troubleshooting problems
Exceptional written, verbal and interpersonal communication skills.
Organized and able to manage multiple activities and programs timely and with a high degree of accuracy.
Excellent customer service skills to support all personnel.
Ability to work effectively and cooperatively others and lead projects to a successful end.
Willingness and desire to learn new skills, technology, situations, and/or conditions.
Ability to function professionally and effectively in a high-pressure environment.
Cheniere Energy
Houston, TX
About Cheniere
Cheniere Energy, Inc. is an international energy company headquartered in Houston, Texas, and is the leading producer of liquefied natural gas in the United States. We provide clean, secure, and affordable energy to the world, while responsibly delivering a reliable, competitive, and integrated source of LNG, in a safe and rewarding work environment. Cheniere’s operations, construction and development also support energy and economic development across the United States. Cheniere is the second largest LNG producer in the world.
In February 2016, Cheniere became the first company to ship LNG from a commercial facility in the contiguous United States. Since startup, more than 850 cumulative cargoes of LNG originating from Cheniere have been delivered to 32 countries and regions worldwide. In support of that global reach, Cheniere has additional offices in London, Singapore, Washington, Beijing, and Tokyo.
LNG is natural gas in liquid form. It is produced through a refrigeration process that drops the temperature of natural gas down to -260 degrees Fahrenheit, at which point it converts to liquid, and its volume shrinks by 600 times, enabling global transport in LNG carriers. LNG is non-toxic and non-flammable. When burned, natural gas emits less carbon than coal and oil, with significantly less traditional air pollutants. Additionally, all mercury is removed during the LNG process.
Our facilities
Cheniere is operating, constructing, and developing two LNG facilities on the U.S. Gulf Coast. Cheniere’s Sabine Pass liquefaction project (SPL Project) is located in Cameron Parish in southwest Louisiana, and currently has five fully-operational liquefaction units, or “trains” as they are known in the LNG industry. A sixth train at the SPL Project has all necessary permits, reached FID in June 2019, and is nearly 40% complete. When all six trains are completed, the aggregate nominal production capacity of the SPL Project is expected to be approximately 27 million tonnes per annum (mtpa) of LNG.
Cheniere’s Corpus Christi liquefaction facility in South Texas is the first greenfield LNG export facility in the U.S. lower 48, and began operations in 2018. Train 1 and 2 are operating and Train 3 is expected to be fully operational in 2021. When all three trains are completed, the aggregate nominal production capacity of the CCL Project is expected to be approximately 13.5 mtpa of LNG.
Our business model
Cheniere is a full-service LNG provider. We purchase natural gas from the robust, transparent, and liquid U.S. natural gas market in multiple states and Canada, process the natural gas into LNG, and offer our customers the option to load the LNG onto their vessels at our terminals, or we will deliver the LNG to regasification facilities around the world.
Approximately 80 percent of Cheniere’s expected aggregate LNG production capacity, either completed or under construction, is contracted through long-term agreements with investment-grade customers. The remaining volumes of LNG we can produce are available for our integrated marketing unit to sell into the market. That gives Cheniere the unique combination of long-term, contracted stable cash flows, with marketing opportunities driven by shorter-term natural gas supply and demand fundamentals in markets worldwide.
Natural gas is transported to Cheniere’s LNG facilities on 3rd party pipelines on which we own firm transportation capacity, as well as on pipelines Cheniere has constructed, owns, and operates.
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IndustryOil and Gas
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No. of Employees1,372+
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Website
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Jobs Posted56
