Job Description

Reporting to the Credit & Collections Supervisor, this position plays a critical role in supporting the daily operations of the Credit, Billing and Collections Department. This position will provide lending decisions for commercial clients to extend lines of credit, determine the company’s financial health to support growth initiatives, and  accounts receivable collections. This is a key position and we are looking for a team player that can handle a multitude of duties/responsibilities, support cross-functional teams, and assist with special projects.

Responsibilities:

Daily review and analysis of commercial credit requests using audited or company prepared financial statements.
Monitor using Dun & Bradstreet or other business credit report to identify elevated risk patterns and then make recommendations to mitigate Sunrun’s exposure
Daily review of A/R aging reports to identify delinquent invoices requiring immediate follow-up
Contact delinquent customers by telephone, email, and letters according to collections policies
Analysis of business financials (Balance Sheet and P&L), corporate entity structure, and market risk
Completion and recommendation of Risk Review based on overall business health and reward vs. risk
Credit Lending authority varies based on experience but is necessary for this role
Engage Sunrun customers with the highest level of professionalism
Determine the reason for delinquency and work cooperatively with Sunrun Customers to resolve
Thoroughly and accurately document all collection efforts for each assigned account
Communicate regularly with leadership and peers on the status of accounts and escalations
Ensure all assigned accounts are managed in a timely and accurate fashion
Weekly review and reporting of collections metrics to track progress against monthly forecasted goals
Support cross-functional projects and teams
Provide accurate and timely reporting of performance metrics
Complete other duties/tasks as assigned

Qualifications:

Bachelor’s degree preferred and a minimum of two years of collections, accounts receivable, or customer service experience required. 
In lieu of a Bachelor’s degree, a minimum of 5 years equivalent work experience required.
Understand of business financial statements (Balance Sheet, Cash Flow Statement, and P&L)
Oracle Experience preferred
Salesforce experience preferred
Excellent verbal and written communication skills with the ability to effectively and appropriately interface with a variety of individuals or groups on a frequent basis
Bi-lingual in Spanish is a plus
Process-minded with the ability to problem solve, detect patterns, and give advice on troubleshooting
Advanced Excel skills and an ability to work on complex issues.
The ability to work independently and under pressure to meet deadlines 
Highly organized, self-disciplined and possess the ability to work in a fast-paced environment with a willingness to learn

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone.

We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you have a disability or special need that requires accommodation, please let us know.