Job Description

Key Carrier Coor

Brand: HomeGoods

Location:

Pasadena, MD, US

Employment Type: Full-Time

Employment Status: Regular

Functional Area: Stores

We are HIRING for 2 Full-Time Key Carrier/ Department Coordinators!

Do you love a fast-paced, fun and exciting work environment? Do you possess leadership qualities and teambuilding skills? Do you have a passion for merchandising or operational systems? Well look no further, Homegoods of Pasadena, Maryland is the place for you!
Please apply online, TODAY!

Call (410) 761-0812

Please ask for Kelly or and Manager on Duty

Come get Homegoods Happy!

Job Summary:

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.

Responsibilities:

* Role models exceptional customer service
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Acts as Manager on Duty in adherence with company policy and procedure
* Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed
* Addresses immediate customer service issues and provides appropriate coaching to Associates
* Exercises discretion regarding customer service policies in order to satisfy customers
* Maintains proper Associate coverage in service areas for a positive customer experience
* Ensures Associates adhere to all operational procedures
* Ensures opening/closing procedures are executed in accordance with company guidelines
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
* Provides and accepts ongoing recognition and constructive feedback
* Provides continuous feedback, recognition and coaching to Associates
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs during customer interactions
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and supports maintenance of a risk-free environment
* Performs other duties as assigned

Requirements:

* Open availability, including nights and weekends
* Flexible schedule to support business needs
* Team player, working effectively with peers and supervisors to accomplish tasks
* Ability to respond appropriately to changes in direction or unexpected situations
* Knowledge of company standard software, systems, and procedures
* Knowledge of merchandise flow in stores
* Solid problem solving skills
* Ability to effectively coach, delegate, and follow-up on multiple people/tasks
* Works effectively with peers and supervisors to accomplish tasks
* Ability to act quickly under challenging circumstances
* Capable of handling multiple tasks at one time
* Strong organizational skills with attention to detail
* Strong communication skills.
* One year retail and 6 months of leadership experience

We are HIRING for 2 Full-Time Key Carrier/Department Coordinators!

Do you love a fun, fast-paced and exciting work environment? Do you possess leadership qualities and teambuilding skills? Do you have a passion for merchandising or operational systems? Well look no further, Homegoods of Pasadena, Maryland is the place for you!

Please apply online, TODAY!

Call (410) 761-0812

Please ask for Kelly or any Manager on Duty

Come get Homegoods Happy!

Nearest Major Market: Baltimore
Job Segment: Merchandising, Retail