Job Description

Logistics done differently.

Transport Topics ranked XPO Logistics 1 in North America, and Forbes named us one of Americas best employers. At XPO, we look for employees who take pride in their work and show dedication to their job. As the Analyst, Operations, you will respond to customers and sales representatives who have pricing inquiries and provide accurate and competitive quotes in a timely manner. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What youll do on a typical day:

* Work with the Regional Service Centers, Customer Service, Sales, Pricing and Network teams to achieve XPO corporate margin and service goals
* Compile and analyze transactional financial and operations data from business intelligence (ISOPS) and source systems to evaluate gaps in planned costs and efficiencies
* Collaborate with Customer Service, Pricing and Operations to implement dray improvement strategies
* Develop and maintain dray and fleet market costing, street efficiency metrics and drayage competitive data in the Pricing Workbench
* Provide consultative support to the business through data analyses and recommend efficiency improvements, including identifying cost control methodologies at a market level
* Assist with monthly executive reporting package, identifying changes in market conditions, summarizing efficiency improvements and recapping other market related issues
* Perform ad hoc analyses and project management as needed

What you need to succeed at XPO:

At a minimum, youll need:

* Bachelors degree or equivalent related work or military experience
* 1 year of logistics or transportation experience
* Experience with Microsoft Office (Word and Excel)

Itd be great if you also have:

* 3+ years related experience
* Bachelors degree in Transportation Management, Supply Chain Management or Business
* Intermodal-related experience
* Experience in Microsoft SQL
* Excellent customer service, communication, and organizational skills
* Ability to identify opportunities to increase accuracy, optimize resources and develop, recommend and implement solutions

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Chicago
Job Segment: Operations Manager, Outside Sales, Database, SQL, Operations, Sales, Technology