Patient Service Rep - Jennersville Family Medicine
Posted on: 14 Apr 2021
West Grove, PA
Job Description
Overview
Our Mission:
Tower Health Medical Group (THMG) is the region's premier physician-directed, multi-specialty group of health care professionals who participate with Tower Health in managing population health and promoting wellness, delivering health care that is readily accessible, compassionate, and of the highest quality and value, and engaging in clinical research and the education of health care professionals and our communities.
Our Vision:
Inspired by passionate leadership, driven by innovation and enabled by technology that seamlessly connects providers and the population whose wellness they promote, THMG will be the region's multi-specialty healthcare group of choice for patients, providers, staff and the region's employers, delivering both high quality and value; a leader in clinical education and research.
Our Values:
* Respect for all individuals and benefits of teamwork.
* A culture of enthusiasm, pride and optimism.
* Relationships based on integrity, trust and compassion.
* Initiative and flexibility to define our future
* Commitment to access and superior service
* Providing integrated care that is efficient, cost effective and of high quality.
Responsibilities
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
Day to Day operations of answering the phones, greeting patients, registration of patients in a very fast paced environment.
Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
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Qualifications
EDUCATION REQUIREMENTS
* High School Diploma or GED
EXPERIENCE
* No Experience
CERTIFICATION AND LICENSURE REQUIREMENTS (MAY VARY BASED ON DEPARTMENT NEEDS).
* CPR Certification - Based on Department
REQUIRED SKILLS
* Excellent Communications Skills
* Excellent Interpersonal Skills
* General Clerical Skills
* Microsoft Excel
* Microsoft Word
* Microsoft PowerPoint
* Microsoft Outlook
* Multi Line Telephone Operational Skills
* Multitasking
* Medical Terminology
* Computer Skills to include use and navigation
* Customer Service Skills
* Keyboarding
* Detail Oriented
* Organizational Skills
Tower Health
Reading, PA
About
Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people.
Together, our six hospitals and other entities provide a full range of medical care — from prevention, screenings and education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs and public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.
Who We Are
With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing and Reading Hospital School of Health Sciences, and we have a comprehensive physician network. All of our facilities participate in our partnership with the UPMC Health Plan.
Collaboration across Tower Health enables our hospitals, providers, leadership and staff to leverage best practices across the health system. Our patients benefit from access to a broad range of services — all right here in our region.
Recognition
Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology and oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers and inpatient facilities in the region.
Commitment
At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.
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IndustryHealthcare
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No. of Employees11,000+
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Website
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Jobs Posted2080
