Job Description

Job Summary:

Under limited supervision, Associate uses extensive knowledge and skill gained through experience and education to conduct research and provide the analysis required to make recommendations/develop business cases for process improvements that will meet regulatory needs, increase department efficiencies and/or impact department productivity. Once a direction is decided they are responsible for implementation of solution. They must be able to manage relationships throughout the various departments in Operations. This will be a constantly evolving process as business needs and new initiatives warrant.

Essential Duties and Responsibilities:

Serves as a liaison/representative between the firm and regulatory agencies as well as an industry expert with regards to regulations

Gain a thorough understanding of new regulations and assess its impact utilizing internal and external resources as appropriate.

Consult with users to identify, analyze, refine and document business requirements.

Prepare and deliver written and oral presentations to project stakeholders related to projects/updates.

Serve as a liaison between their department and other business units when solving issues.

Drives execution against project plans and goals

Review regulatory rules that affect the department and create documents by functional desk that correspond to procedures that would be impacted by the specific regulations.

Active collaboration with various appropriate regulatory working groups (SIFMA).

Identify trending information and report those changes/concerns/topics related to trends to the appropriate management team(s).

Provide appropriate management team(s) with written reports detailing trends as they occur.

Participate in documentation review of procedures by reviewing for gaps/risks and make recommendations to management team to ensure gaps are covered and risk minimized.

Create process maps of departmental processes and system workflow to help explain the flow and educate associates.

Participate in Users Acceptance Testing (UAT) and make recommendations at decision points.

Special projects as assigned.

Qualifications

Knowledge, Skills and Abilities

Knowledge of:

Functional, operational and technical requirements of all systems used in the functional area

Principles of banking, finance and securities industry operations

Investment concepts, practices and procedures used in the securities industry.

Skill in:

Representing stakeholders on project teams and problem solving with large, complex cross-functional systems and processes.

Problem solving and business judgment and organization skills.

Preparing reports, summaries and other written communications

Preparing and delivering written and oral presentations

Translating broad concepts into specific action and related success measures

Using required software applications.

Ability to:

Attend to detail while maintaining big picture orientation

Solve complex problems

Coach and mentor others

Balance conflicting resource and priority demands

Partner with other functional areas to accomplish objectives

Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed

Incorporate needs, wants and goals from different business unit perspectives into operational processes

Communicate effectively, both orally and in writing

Work independently as well as collaboratively within a team environment

Establish and maintain effective working relationships at all levels of the organization

Educational/Previous Experience Requirements:

Bachelor%27s degree in a related field or an equivalent combination of education and work experience.

Will typically have a minimum of eight (8) years of relevant experience in financial services

Project work and business analysis/process improvement within financial services industry highly preferred

~or~

Any equivalent combination of education, experience and/or training approved by Human Resources.

Licenses/Certifications:

SIE required provided that an exemption or grandfathering cannot be applied.

Series 99 or equivalent required or ability to obtain within 120 days. Other licensing as required.