Automation Operator Rep- Clifton, NJ req64438
Posted on: 14 Apr 2021
Clifton, NJ
Job Description
Job Description
Automation Operator Rep- Clifton, New Jersey - Tuesday to Saturday
Job Summary
Automation Specialist coordinates implementation and operations issues for automated sorting and aliquoting instruments within the Technical Operation department, which may include, but are not limited to, the following:
- Daily operation of front end automation instruments [sorters and aliquoters] for all workcycles.
- Supports general specimen flow and delivery to Technical Departments and Manual Technical Operations
- Coordinates communication for the BU with the vendor to identify, document and resolve problems and issues.
- Work in partnership with Specimen Management, Technical, and Biomedical Engineering
- Effectively communicate up and down stream of the specimen flow
- Ensure that all maintenance, hardware and software changes are documented as required
- Complete all Compliance Training for their position within Technical Operations.
- Coordinate National Quality Assurance and College of American Pathologists requirements for Technical Operations [Manual and Automated].
- Know and Understand all Functions of the Department
- May be actively involved in special projects
- Track and report metrics required for monitoring productivity, defects and maintenance including control charts where applicable.
Job Accountabilities
1. Responsible for daily operations of automation.
2. Oversee 5S/Visual Management of automation work cell (including data display, flow management, continuous improvement, etc)
3. Develop and implement Standard Work/Operating Procedures for Technical Support in accordance with Quest Diagnostics guidelines.
4. Reviews Technical Operations Standard Work/Operating Procedure Manual on an annual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOPs as indicated.
5. Ensures all Laboratory QA/QC documentation is complete and reviewed as required.
6. Ensures integrity of specimens sent to Technical Departments meet the criteria necessary to provide accurate and timely results.
7. Work in a participative manner that actively encourages and supports employee involvement.
8. Disseminate all essential information in a timely manner, using various forms of communication to all departmental staff.
9. Prepare month-end reports.
10. Investigates/resolves and responds effectively in a timely manner to internal and external customer complaints.
11. Oversee and ensure adequate supply inventory for department.
12. Participate in the interviewing and training of new employees.
13. Monitor costs associated with automation operations [parts, service and consumable supplies].
14. Participate on Six Sigma projects and Process Improvement Teams, or other initiatives to meet business unit objectives.
15. Organize and lead projects both within the work group. Meet all deadlines assigned by supervisor. May be required to give presentations within department.
16. Effectively work with Specimen Management, BME staff, and Technical Departments to resolve problems.
17. Excellent organization, communication, and interpersonal skills; is able to manage concerns of internal and external customers in a professional manner.
18. Demonstrates the knowledge and understanding of automated instruments following training.
19. All other duties as assigned.
Job Requirements
1. Must be able to adjust schedule to meet business unit requirements, which may include extended hours and/or providing leadership to other shifts as needed and approved
2. Excellent organization, communication and interpersonal skills, and interact effectively with internal and external customers.
3. Work effectively in fast paced environment with multiple priorities
4. Act in a professional manner at all times.
5. Previous automation experience and comfort with automation preferred
Incumbent should possess the knowledge, skills and experience usually obtained by:
1. AA degree or combination of education and/or experience.
2. Three years experience in a clinical laboratory preferred but not required
3. Demonstrated aptitude for operating and trouble shooting highly automated instruments [able to distringuish hardware vs software or combined causes for malfunctions].
4. PC skills, MS Office applications, especially Excel.
5. Medical or production background preferred but not required
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
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IndustryHealthcare
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No. of EmployeesApproximately 45,000
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Website
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Jobs Posted8045
