ED Main Desk Assistant Mon-Fri 11am-730pm
Posted on: 14 Apr 2021
Boston, MA
Job Description
> General Summary
> Serves as the central receiver of incoming communication to the ED and performs the initial greeting/reception function, interacting with patients,families, and visitors; unit based staff, and clerical staff and all departments throughout the MGH. Additional responsibilities include answering phones, paging, providing directions, use of the EDIS System, filing and faxing.
Skills/Abilities/Competencies
* Sound judgment
* Ability to prioritize, handle multiple tasks and problem-solve in a very busy environment
* Strong customer service skills and communication skills
* Must be flexibile and able to function within a team
* Ability to maintain composure in stressful circumstances
* Basic computer skills required for MS Outlook and EDIS.
Education
* High School Diploma or GED required
* Associate Degree preferred
Experience
* Healthcare setting preferred
* 1 year related work experience preferred
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged
Massachusetts General Hospital
Boston, MA
Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School and a biomedical research facility located in the West End neighborhood of Boston, Massachusetts. With 25,000 employees it is one of the world's largest hospitals by number of staff. It is the third oldest general hospital in the United States. With Brigham and Women's Hospital, it is one of the two founding members of Partners HealthCare, the largest healthcare provider in Massachusetts.
Massachusetts General Hospital conducts the largest hospital-based research program in the world, with an annual research budget of more than $900 million. It is currently ranked as the #4 best hospital in the United States by U.S. News & World Report and #6 in the world by Newsweek. In November 2017, The Boston Globe ranked MGH 5th place of top workplaces, of Massachusetts companies with over 1,000 employees; this was up from 6th place in 2016.
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IndustryHealthcare
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No. of Employees25,000
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Website
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Jobs Posted730
