Inside Sales Coordinator
Posted on: 14 Apr 2021
Belleville, MI
Job Description
Job Description
As a part of our continued growth, LKQ is seeking an Inside Sales Representative to join our team! You will be responsible for handling incoming and outgoing phone calls and emails. To excel in this position, you must be able to multitask, communicate well with others, and be very organized in tasks. The ideal candidate needs to be very goal orientated and willing to work at a very fast pace while maintaining the quality and accuracy set forth in the job expectations. If you like growth and working with happy, enthusiastic individuals, you'll enjoy a career with us!
Essential Job Duties:
* Generates revenue by promoting sales of new and existing products.
* Initiates sales calls to existing customers to assess the need for replenishing inventories.
* Assists customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.
* Prospects and develops relationships with potential customers, or leads, to cultivate new business.
* Provides ongoing customer and technical service on existing accounts.
* Processes orders -- performs order entry (orders called in or received online), reviews orders for correct handling, pricing, quantities and shipping data.
* Seek out opportunities for up-selling and price negotiation.
* Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
* Advises customer on substitution or modification of part when part requested is not available.
* Dispatches delivery of orders, as necessary to comply with customer requests.
* Observes changes in inventory so as to insure minimum stock levels.
* Initiates and supports the continual improvement of LKQ and Keystone Automotive Industries, Inc. quality improvement system.
* Assumes other duties as assigned.
* Handling incoming and outgoing emails with clientele and within the company.
Requirements
EDUCATION:
* High School graduate or G.E.D. equivalent preferred. College coursework desired.
EXPERIENCE:
* One to two years of prior Call Center sales, customer service relations and/or route sales required.
* Prior automotive experience and knowledge of automotive parts.
KNOWLEDGE/SKILLS/ABILITIES:
* Must be familiar with the company's products and procedures. Must be able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work assignments. Must be able to communicate effectively with others and be a team-player. Must have the flexibility to work variable schedules, including weekends. Must be able to convey product information and availability to customers. Must possess the ability to deal tactfully with customers. Must be organized, motivated, and a self-starter.
MACHINES, EQUIPMENT, AND SOFTWARE:
* Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software. Minimum 35 wpm
PHYSICAL DEMANDS & WORK ENVIRONMENT:
* Must have the ability to work in a Call Center environment where frequent interruptions may occur. Must be able to work under pressure comfortably.
PREFERRED QUALIFICATIONS:
* Call Center and Cash handling experience
Position Type
Full-time
LKQ Corporation
Chicago, IL
LKQ Corporation is an American provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. LKQ has operations in North America, Europe and Taiwan. LKQ offers its customers a broad range of replacement systems, components, equipment and parts to repair and accessorize automobiles, trucks, and recreational and performance vehicles. As of 2018, it was #300 on the Fortune 500 list. In March of 2017, Dominick P. Zarcone was selected to become the new President and Chief Executive Office.
LKQ was initially formed in 1998 through the combination of a number of wholesale recycled products businesses located in Florida, Michigan, Ohio and Wisconsin. We subsequently expanded through internal development and over 220 acquisitions of aftermarket, recycled, refurbished, and remanufactured product suppliers and manufacturers; self service retail businesses; and specialty vehicle aftermarket equipment and accessories suppliers. Our most significant acquisitions include:
• 2007 acquisition of Keystone Automotive Industries, Inc., which, at the time of acquisition, was the leading domestic distributor of aftermarket products, including collision replacement products, paint products, refurbished steel bumpers, bumper covers and alloy wheels.
• 2011 acquisition of Euro Car Parts Holdings Limited ("ECP"), a vehicle mechanical aftermarket parts distribution company operating in the United Kingdom. This acquisition allowed us to expand our operations into the European automotive aftermarket business.
• 2013 acquisition of Sator Beheer B.V. ("Sator"), a vehicle mechanical aftermarket parts distribution company based in the Netherlands, with operations in the Netherlands, Belgium and Northern France. This acquisition allowed us to further expand our geographic presence into continental Europe.
• 2014 acquisition of Keystone Specialty, which expanded our product offering and increased our addressable market to include specialty vehicle aftermarket equipment and accessories.
• On December 22, 2015, LKQ announced that it has signed a definitive agreement to acquire the holding company of Rhiag-Inter Auto Parts Italia
• S.p.A (“Rhiag”), a leading pan-European business-to-business distributor of aftermarket spare parts for passenger cars and commercial vehicles. Rhiag has operations in Italy, Czech Republic, Switzerland, Hungary, Romania, Ukraine, Bulgaria, Slovakia, Poland and Spain. The transaction is expected to be completed in the first half of 2016 and is subject to customary closing conditions and necessary regulatory approvals.
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IndustryAutomotive
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No. of Employees45,500
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Website
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Jobs Posted10485
