Job Description

Job Description

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt
Position Summary

Lead the solutions team and coordinate the development of solutions and projects as assigned. Direct the use of lean tools and methodologies to gather, summarize, and analyze data necessary for solution development, testing, and rollout. Support Freshness & Standards objectives and coordination with cross functional teams within General Office (G.O.) and divisions. Develop solutions working collaboratively with stakeholders from G.O., divisions and store associates in support of our Customer 1st strategy. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

* Lead process design team in developing efficient enterprise-level business processes that improve/simplify work methods, deliver financial benefit, and improve customer shopping experience
* Lead and direct large teams and manage projects that are large in scope/complexity
* Establish/maintain professional relationships with division leadership and division associates, including the division rollout manager, to understand, summarize and define work processes (current/future state)
* Establish and maintain professional relationships with senior management to understand/support business strategies and the business plan
* Guide the facilitation of working sessions to develop current/future state work processes
* Set process modeling/documentation standards and update standards
* Partner with Corporate Training & Development to develop training modules consistent with the standards
* Consult with business specialists to develop/recommend potential business/technology solutions
* Collaborate with the Finance department to document process improvements financial impact
* Partner with the V.P. Freshness & Standards and the director of Solutions Development to understand and guide the business and priorities
* Define and document current/future state business processes, identify process improvement needs and develop plans to communicate and implement work improvements
* Travel to divisions/stores to observe, create performance measurements and summarize process observations
* Supervise and coach direct reports in the performance of their duties; complete performance excellence discussions and provide feedback to direct reports
* Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

* 5+ years project management/process improvement experience
* 2+ years as a business owner
* Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
* Ability to lead a team of highly driven and talented individuals
* Ability to prioritize and assign work according to business priorities/strategies
* Strong analytical and conceptual skills
* Understanding of organizational impacts that result from changes to business processes/technologies
* Ability to develop, re-engineer and document business processes
* Excellent facilitation skills with the ability to drive toward solutions
* Ability to maintain a solutions-focused approach
* Knowledge of lean tools and methodologies
* Knowledge of in-store activities, including observations, performance measurements and summarizing observations
* Ability to work overnight/unusual hours to perform in-store tasks
* Ability to travel independently (<75%)

Desired Previous Job Experience:

* Lean/Six Sigma project experience
* Assistant Process Change Manager
* Black Belt Certified

Education Level: None
Required Travel: Up to 50%
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: Any; General Office- Cincinnati; Mid-Atlantic; Midwest; Mountain; South; West

States: Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords: Sr. Business Owner

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Best Practices; Digital; Digital/e-Commerce; Pickup; Retail Operations; e-Commerce || Employee || Exempt || Full-Time || None