Job Description

Company Summary

Join our team! First American's National Commercial Services division provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the companys continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

Job Summary

Assist Exchange Officers and work with local and national internal and external customers to open, process, and close 1031 tax-deferred exchanges.

Essential Functions

Open Exchanges handle or assist the exchange officers in the following:

* Develop proficiency in 1031 rules and ability to answer customer questions
* Handle inquiry calls
* Review purchase agreements and title reports
* Prepare exchange documentation for relinquished and replacement property closings
* Follow companys procedures and comply with Accounting Policy

Process handle or assist the exchange officers in the following:

* Monitor time deadlines and closing dates
* Handle all accounting for the exchange files
* Manage exchange process in a timely manner

Closing handle or assist the exchange officers in the following:

* Review estimated closing statements for approval
* Handle acceptance and disbursement of funds in accordance with 1031 rules
* Collect fee income and final signed documentation
* Perform any other duties requested by the exchange officer in order to manage the exchange process

Customer Service/Business Development

* Trouble shooting and customer management
* Follow up with existing and potential clients for increased business
* Cooperate with exchange officer, manager and sales reps to develop business

Knowledge and Skills/Technology Used

* Working knowledge of fundamental concepts, practices and procedures of department/field
* Good verbal and written communication skills
* Establishes effective working relationships at the work group level

Typical Education

* High School diploma or equivalent

Typical Range of Experience

* 1-3 years of administrative experience
* Experience as an escrow officer or assistant is preferred but not required

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.