Consumer Access Specialist Admitting PT Night Four Corners ER
Posted on: 14 Apr 2021
Winter Garden, FL
Job Description
Job Description
Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
Consumer Access Specialist - AdventHealth - FOUR CORNERS ER
Location Address: 14730 Bali Blvd, Winter Garden, FL 34787
Work Hours/Shift: FullTime Night (Saturday and Sunday 7pm - 7am)
You Will Be Responsible For:
* Proactively seeks assistance to improve any responsibilities assigned to their role
* Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
* Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area
* Meets and exceeds productivity standards determined by department leadership
* Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime
* If applicable to facility, provides coverage for PBX (Switchboard) as needed, which includes: full shifts, breaks, and any scheduled/ unscheduled coverage requirements
* If applicable to facility, maintains knowledge of PBX (Switchboard), which includes: answering phones, transferring calls or providing alternative direction to the caller, paging overhead codes, and communicating effectively with clinical areas to ensure code coverage. If applicable to facility, knowledge of alarm systems and protocols and expedites code phone response. Maintains knowledge of security protocol
* Actively attends department meetings and promotes positive dialogue within the team
Adheres to HIPAA regulations by verifying information to determine caller authorization level receiving information on account.
Qualifications
What You Will Need:
Required Experience and Education:
* One year of customer service experience
* High School diploma or GED
Preferred Education:
* One year of relevant healthcare experience
* Prior collections experience
* One year of customer service experience
* One year of direct Patient Access experience
* Associate's degree
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
AdventHealth
Altamonte Springs, FL
We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.
AdventHealth is comprised of more than 82,000 employees and physicians nationwide who share a common purpose, are united in mission and deliver whole person care – care that treats the body, mind and spirit. Our health care system finds its roots in the heritage and continuing ministry of the Seventh-day Adventist Church, which has a 150-year legacy of innovative health care services.
Throughout the United States, our system has more than 40 outstanding hospital-anchored markets in nine states, and our team delivers care to about 25,000 people a day.
Each of our employees is a valued member of our team. They play an important role in ensuring every person we serve is treated with uncommon compassion, feels connected throughout their experience, receives exceptional care, trusts us as reliable, and ultimately, feels whole because of their engagement with us. Everyone deserves this kind of experience and this is our promise – it’s how we live out our mission.
-
IndustryHealthcare
-
No. of Employees82,000+
-
Website
-
Jobs Posted16371
