Description
Process and fund retail installment contracts from automobile dealers.
Primary responsibilities include:
* Documentation review to ensure compliance
* Support Citizens Bank N.A. Credit and Sales Departments with necessary steps in the processing/funding process.
* Adhere to all Compliance policies, customer experience expectations, and department policies and procedures.
* Handle dealer phone calls and answer questions regarding funding.
* Candidate will be required to learn all aspects of the Auto Finance Department and help as needed.
Qualifications
Required Skills/Experience:
High School Diploma
* 1 year customer service experience
* The individual will need to possess computer skills, data entry skills, along with some phone experience
* Environment is very fast paced and team oriented
* There are daily goals and deadlines to be met
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday- Friday 10:30am - 7:00pm
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependents reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Providence, RI
Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $158.6 billion in assets as of September 30, 2018. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions.
In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 2,900 ATMs and 1,100 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services, including lending and deposits, capital markets, treasury services, foreign exchange and interest rate products and asset finance.