Job Description

Job Description

Albertsons Companies is at the forefront of the revolution in retail. We have a new vision: forging a retail winner that is admired for national strength with deep local roots, that offers an easy, fun, friendly and inspiring experience, no matter how a customer chooses to shop with us. We want talented individuals to be a part of this journey.

A $60Bn Company with 2,200+ stores, 23 distribution centers, and 20 food and beverage plants make us one of the largest retailers in the United States. With stores in 34 states serving 34 million customers, our foundation is our 20 well-known grocery banners with an eclectic and legendary history. Our private label on-trend 'Own Brands' portfolio is one of the most diverse in-house and trusted brands in the country consisting of more than 11,000 high quality products achieving $11Bn in sales. Across the nation, we are moving the needle through innovation. It's in our blood.

The Marketing Department has an opening for a Senior Analytics Manager. This position is located in Pleasanton, California.

Position Purpose

The Senior Analytics Manager will work closely with Marketing Technology, Product and Ecommerce teams to lead the measurement of Albertsons digital properties and optimization of marketing campaigns, uncover customer behavior and insights across our digital properties.

Albertson's Companies is looking for people who are interested in re-imagining the grocery experience by harnessing the power of digital technologies. The Marketing Technology & Optimization Team has the critical responsibility to implement digital analytics, measure, optimize and personalize experiences across our mobile app and web platforms.

Senior Analytics Manager will work cross-functionally to coordinate and lead all email marketing A/B testing strategy, reporting, establish analytics best practices for segmentation, and assist in defining and measuring attribution for digital marketing campaigns.

Key Responsibilities include, but are not limited to:

* Build an Analytics Center of Excellence to promote the use of Adobe Analytics data and Analysis Workspace to make informed business decisions
* Lead a team of analysts to provide insights on customer behavior and performance of digital properties
* Own the strategy, prioritization, schedule, and analysis of email marketing A/B tests and evaluate existing email performance to identify optimization opportunities designed to increase critical email KPIs
* Answer ad hoc data and reporting questions, develop and maintaining recurring, operational and anomaly detection reports
* Assist with the strategy, measurement, and optimization of personalized experiences across all digital channels
* Analyze web and app data and communicate insights on customer experiences, performance, campaigns, and behavior
* Deliver test results and reporting insights to Operations, Marketing and Executive Leadership teams
* Assist and advise on the selection and discovery of KPIs to measure success of experiments and new features on the web and apps

Qualifications:

* 5+ years of experience reporting and analysis with Adobe Analytics Workspace for web and native mobile apps
* 5+ years of experience in email A/B testing strategy and reporting
* 3+ years managing reporting and testing teams
* 5+ years of experience with enterprise level e-commerce data
* Expert level understanding of Adobe Analytics Workspace reporting features, segment creation, anomaly detection, dimensions (evars, props) and metrics (success events, calculated metrics)
* Experience with reporting Marketing Channels and Marketing Attribution
* Experience with Power BI, Snowflake, or similar tools
* Passion for learning and understanding technical details of software capabilities and integrations with other tools and teams
* Exceptional communication and presentation skills, with ability to present and translate complex technical information to executive, engineering, and business/marketing partners
* Proven track record of building relationships, and partnering with internal clients on complex business problems to develop actionable recommendations
* Proven expertise to influence people, process and technology in a manner that enriches the customer experience and overall team performance
* Ability to manage competing priorities and multi-task to meet deadlines
* Excellent customer service skills and the ability to resolve complaints, inquiries, and operational issues by influencing multiple stakeholders
* Strong communication and presentation skills, particularly with executive and leadership teams
* Ability to build, motivate and lead teams to successful results
* Strategic thinker with a customer centric focus
* Strong communicator with influencing and persuasion skills
* Comfortable collaborating with a range of stakeholders and teams
* Technology savvy, innovative problem solver with a desire to improve processes
* Ability to manage multiple projects at the same time in a fast-paced environment
* Getting things done strategically, quickly, and accurately
* Mindset for operational excellence
* Data and solutions driven

Preferred:

* Experience with Adobe Target, Adobe Campaign, Power BI, and Snowflake

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.

We support a drug-free workplace -- all applicants offered a position are required to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER