Job Description

Job Description

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw's and many more recognizable names.

What you will be doing

This position will play a vital role in the success of our benefits delivery to our 300,000 team members. In concert with the VP Benefits and the VP Employee Service Center, this person will lead and develop the benefits administration and delivery team to streamline delivery and support in-house benefits administration. The successful candidate will be someone that can demonstrate an ability to evaluate and create opportunities to drive efficiency and build a world-class benefits delivery team. In addition to offering static opportunities like annual open enrollment and M&A integrations, this position will also partner with Benefits Strategy to help shape and craft new offerings. Someone that can build relationships with key internal stakeholders, (Payroll, HRIS, etc.) is key to success in this role.

This role will be based near one of our divisional offices: Seattle, WA, Portland, OR, Pleasanton, CA, Los Angeles, CA, Boise, ID, Phoenix, AZ, Dallas, TX, Denver, CO, Chicago, IL, Philadelphia, PA or Boston, MA.

Core responsibilities:

* Evaluate and create opportunities to streamlines processes and procedures to build a world class benefits delivery function, putting the associate at the center of all interactions.

* May lead or partner with benefits strategy to implement new products, plans and/or vendors.

* Lead/own annual open enrollment and M&A integrations.

* Develop streamlined process for employees and HR to report issues; implement system to track and report on trends.

* Build relationships with key internal stakeholders (payroll, HRIS, IT, etc) to proactively partner on issues and projects

* Oversee and lead the benefits delivery system

* Manage benefits ticketing system, streamline process as needed, inform strategy team of trends

* Lead annual enrollment, ensuring best in class associate experience, and on time delivery

* Manage outsourced benefits administrator to establish seamless partnership and resolve issues quickly

* Manage processing benefit interfaces, ensuring interfaces run smoothly and error free

* Oversee COBRA and retiree plan administration

* Oversee benefits invoicing and billing

* Oversee ACA administration

What we are searching for

* Ability to work extended workdays to support business needs.

* Attention to detail

* Excellent customer service skills, both written and oral, and maintain confidentiality in all matters

* Record of Results -- achieve established goals and continuously improve to move the needle in results year over year

* Problem Solving -- identify problems, collaborate, influence and recommend solutions and take action to resolve

* Business Partnership -- view every opportunity as a chance to meaningfully partner with leaders and staff to achieve outcomes

* Communication -- be honest, objective and confident, adjusting communication style to influence and motivate action and behaviors

We believe the successful candidate has these qualifications and experience:

* Bachelor's degree required. Relevant experience or equivalent combination of education and experience is also acceptable

* Ten to fifteen years' benefits administration experience.

* At least five years of management experience of multiple team members to strong results preferred.

* Experience with Oracle preferred

Our full job description will be made available.

What it is like at Albertsons?

Albertsons Culture Principles

Compassion: We always treat each other with kindness and respect

Team: We always support and recognize each other

Inclusive: We always value everyone's perspective

Learning: We always strive to grow and develop ourselves and others

Competitive: We always act with integrity to win over the customer

Ownership: We always take actions to drive our success