Job Description

Position Summary...

What you'll do...

The DSV Performance Manager will successfully manage shipping & fulfillment performance for a select group of suppliers, continually raising the DSV performance bar and delivering an excellent customer experience (as measured by NPS).

Want to help lead the way in defining competitive fulfillment strategy? The Drop Ship Vendor (DSV) Performance Manager for eCommerce is a critical leader in shaping the post purchase customer experience, overseeing everything from vendor management to carrier last mile strategy. Theyll drive impact, improvement, and innovation to create a seamless post purchase experience that will keep customers coming back to shop on Walmart.com.

Youll sweep us off our feet if:

Youre a visionary constantly looking for ways to set us apart from the competition, questioning and pushing the status quo.

You use data and insights to tell compelling business stories to bring internal and external partners along on the journey of growth opportunities.

You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.

You build trust quickly and can lead by influence, creating impact through collaborations with individuals and teams.

You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

What youll do

* Build and own business and fulfillment strategy for quarter and annual outlook alongside Merchants, Suppliers, and Carriers
* Analyze key performance indicators (KPIs) and continually evaluate and improve DSV performance by comparing projections to actual results
* Proactively identify unmet internal/external needs and propose viable solutions for improvement
* Develop and drive process improvement for the future
* Create and leverage strong internal & external relationships to drive progress
* Scale operational tasks
* Manage 1-2 direct reports

About you

* Strong desire to learn the workings of partner performance and drive continual improvement
* Track-record of effectively managing your time to achieve goals with moderate guidance
* Positive attitude and team player, constantly pushing yourself and others to excellence
* Operate with a strong bias for action even in areas of uncertainty and ambiguity
* Ability to tell simple stories thru sophisticated analysis for Leadership
* Flexible to develop and design adhoc reports based on business needs

Minimum qualifications

* 5+ years experience in a retail or consumer company
* Strong Excel, data analysis experience; forecasting experience a plus
* Excellent written/verbal communication skills
* Collaborative, positive and persistent personality
* Experience in managing and motivating direct reports

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

About Drop Ship Vendor Team:

The Walmart Drop Ship Vendor Team manages vendor performance and operations to best serve and protect customer experience. Were a team passionate about customer behavior, business strategy, and pulling all the pieces together to keep customers coming back to Walmart.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune 1 company. But youll quickly find were a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the worlds most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, youll be empowered and equipped to do the best work of your life. careers.walmart.com



Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor degree in business or related field or equivalent experience



Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.



Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America