Job Description

Position Summary...

What you'll do...

Processes member purchases by operating a cash registers and related hardware; and using appropriate procedures for different payment types and items sold.
Maintains merchandise presentation in the pharmacy by stocking and rotating merchandise and supplies received from distribution centers and suppliers; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise; and securing fragile and high-shrink merchandise.
Maintains the Pharmacy area in accordance with company policies and procedures by properly handling claims and returns; utilizing equipment to perform a variety of merchandising functions (for example, pricing merchandise, creating signs, verifying merchandise on-hands); arranging and organizing merchandise and supplies; identifying shrink and damages; ensuring a safe work environment; completing and retaining required paperwork, logs, and other documentation.
Monitors and resolves problems in the prescription fulfillment process when necessary by processing information for third-party insurance claims; rescanning illegible images; alerting patients to inventory that is out of stock, partial fills, and the need for physician authorizations on refills; and identifying situations requiring pharmacist's action.
Promotes and maintains the Pharmacy's professional reputation and provides patients/members with pharmacy products and services in accordance with local, state, and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process; processing third party insurance claims and/or rejections; assisting patients/members with prescription orders and purchases; and completing, maintaining, and securing paperwork, forms, and other required documentation.
Provides patient/member service in the Pharmacy area by acknowledging the member; identifying member needs; initiating the prescription fulfillment process at the pharmacy drop-off window; creating prescription orders; promoting products and services; resolving member issues and concerns; assisting with purchase decesions; locating over the counter merchandise; and maintaining a safe shopping environment.
Enters prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; transcribing appropriate prescription data (for example, written date, drug name, strength, directions for use (sig), refills, name of prescribing physician, and prescriber DEA number); and creating or modifying patient/member records.
Fills prescriptions by retrieving prescription orders; counting, pouring, measuring or weighing medication tablets, liquids, and creams; mixing or reconstituting medications as needed; selecting, filling, and labeling prescription containers; and operating scanning equipment and/or automated dispensing systems to ensure prescription accuracy.
Provides member assistance during prescription pick-up by verifying and entering patient information, according to corporate policies and procedures, into the TaSCO system; marking appropriate prescriptions for pick-up; retrieving prescription bag from will call bin; scanning security tags; gathering electronic signatures for the Health Insurance Portability and Accountability Act (HIPAA) acknowledgment and third party payor, if applicable; and using TaSCO to log the sale of restricted pharmaceutical items. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.



Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Meets all state requirements to work as a Pharmacy Technician, such as minimum age, qualification, registration, certification, and/or licensure when required by the State Board of Pharmacy. Must obtain National Pharmacy Technician Certification issued by PTCB (PTCE) or NHA (ExCPT) within 9 months of job entry.



Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.



Primary Location...

1006 ROHLWING RD, ADDISON, IL 60101-1034, United States of America