Job Description
Primary Purpose:
Oversees the safe and efficient management of train movements and
Engineering activities as well as the data reporting functions related
to operations on their respective Region. Supervises the daily
implementation of the operating plan to provide on-time train operation, efficient use of locomotives, and effective customer service. Reports network operations status to senior management and manages/ develops Network Operations Center Dispatch personnel.
Assists the Superintendent Locomotive Operations in managing the actions of the Locomotive Control Center functions within the Network Operations Center to address locomotive surpluses or deficits. Oversees regulatory reporting to government agencies and along with the Senior Director Train Operations and Manager Train Operations
coordinates with foreign roads or internally to address network disruptions.
Requirements:
Responsible for meeting RP-1 compliance standards and overseeing
compliance of direct reports RP-1 requirements.
Principal Duties:
- Interacts with the Dispatch personnel of adjacent Divisions/ Regions
within the Network Operations Center in order to extend the reliability
of train operations, throughout the network and foreign lines.
- Interacts with the public and various outside regulatory agencies on a
daily basis and comes in direct contact with representatives of the
Federal regulatory and law enforcement agencies, emergency services, and the general public to include many of our most important customers.
- Requires an understanding of the administrative function of the
various computer systems/applications used by Dispatch Operation. Also requires an understanding of labor agreements.
- Achieves maximum locomotive and rolling stock utilization on the
Network, which requires coordinating activities between the Terminals,
Line of Road operations, OS, the adjacent Divisions/ Regions within
the Network Operations Center (NOC) and foreign lines.
- Optimizes the track time afforded Engineering along with the Service
Interruption Desk staff, and when required the operation of special and
extra train movements within the parameters of the expense budget.
- Assists the System Manager Dispatch Practices with training of
dispatcher trainees.
- Maintains accurate and timely information on the current operating
status of the assigned Region for Senior Operations Division
Management.
- Monitors train operations and tonnage accumulation and identifies need for extra trains or scheduled train annulments or consolidations within
the assigned corridor to provide efficient customer service.
- Communicates to the field and coordinates along with the Senior Director of
Train Operations, and the Service Interruption Staff execution of
alternative plans of operation such as detour movements to provide best
possible service continuance routes in case of service disruptions due
to emergency conditions.
- Oversees notifications of all concerned, including senior management
and all appropriate federal agencies, in cases of accidents,
derailments, or other emergency situations.
Job Related Experience:
Minimum Level: 2-3 years
Preferred Level: 3-5 years
Education:
Preferred Level: Bachelor's Degree (BS)
Preferred Majors: None listed
Licenses / Certifications:
Required: None listed
Preferred: None listed
Work Conditions
Environment: Office
Shift Work: Yes
On-Call: Yes
Weekend Work: Yes
Travel Required: 0 - 2 Days per Month
Company Overview
Norfolk Southern Corporation (NYSE: NSC) is one of the nations premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.
Norfolk Southern is an equal opportunity employer including veterans and disabled
Norfolk, VA
Norfolk Southern Corporation, together with its subsidiaries, engages in the rail transportation of raw materials, intermediate products, and finished goods. The company transports industrial products, including chemicals, agriculture, and metals and construction materials; and coal, automobiles, and automotive parts. It also transports overseas freight through various Atlantic and Gulf Coast ports; and provides commuter passenger services. As of December 31, 2018, the company operated approximately 19,500 route miles in 22 states and the District of Columbia in the United States. Norfolk Southern Corporation was founded in 1883 and is based in Norfolk, Virginia.