Job Description

Description

The Vice President will lead Customer Engagement, Regulatory, and Retail Operations activities (worldwide to ensure that Victoria's Secret's retail brands (Victoria's Secret Lingerie, Victoria's Secret Beauty and PINK and their parent company comply with laws governing customer engagement, marketing, regulatory issues, and retail operations.

The Vice President must:

* Own the substantive strategy in the above-described space
* Assess and mitigate risk
* Develop and own relationships with key stakeholders across multiple brands and functions
* Make strategic and operational decisions
* Collaborate on and implement compliance solutions
* Develop assurance plans
* Manage day-to-day review and advice, in real time
* Conduct training
* Assist with or manage litigation
* Manage outside counsel
* Take a long-view approach to identify emerging issues, mitigate risk and improve processes
* Translate legal requirements into business rules that are easily understood and implemented
* Evaluate compliance standards for improvement

The Vice President will lead the following areas:

Customer Engagement

* Work with business leads on marketing and/or customer-engagement initiatives or campaigns
* Review and advise on campaigns involving pricing, promotions, contests, sweepstakes, charitable co-promotions, direct marketing, digital/social/mobile media, loyalty programs, and point-of-sale practices
* Review and maintain terms & conditions for all customer touch points and services (e.g., websites, loyalty programs, gift cards, coupons, and promotional offers
* Advise on mobile applications and experiences

Regulatory

* Advise on matters of product development, product labeling and claim substantiation
* Work with cross-functional team on issues involving product safety and claims of liability
* Support conversations with regulatory authorities
* Provide guidance to regulatory team on novel legal matters

Retail Operations

* Ensure compliance for receipts, policies, notices, and terms & conditions (e.g., payment cards and return policies
* Provide regulatory guidance for stored value cards/codes (e.g., gift/e-gift cards and reward/promotional cards
* Apply laws governing eCommerce and distance selling
* Ensure compliance for digital assistive capabilities in accordance with the Americans with Disabilities Act (ADA and Canada's The Accessibility for Ontarians with Disabilities Act, 2005 (AODA
* Administer retail-operational compliance programs, such as Francization for compliance with Quebec's Charter of the French language

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Qualifications

* 12 years of experience in a law firm and/or as in-house counsel
* Experience with one or more of the following: (1 compliance with laws governing customer-focused marketing; (2 regulatory matters; (3 retail operations; (4 product liability claims
* Demonstrated ability to work through retail cross-channel issues
* Ability to build relationships and collaborate with cross-functional partners successfully
* Strong PC skills; Proficient in use of Microsoft Office applications including Word, Excel, PowerPoint and Outlook
* Bachelor's Degree required; Juris Doctor (JD degree from an accredited law school required

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.