FIS

Senior Operations Analyst - HP

Posted on: 11 Apr 2021

Milwaukee, WI

Job Description

Are you curious, motivated, and forward-thinking? At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The FIS Government Solutions team (EBT) owns and manages a product called ebtEDGESM which is a full-fledged Electronic Benefit Transfer solution that helps US u00A0States to manage their EBT program to distribute Food and Cash benefits to underprivileged citizens. This product has multiple components built and maintained on various technologies and continuously being enhanced to meet the Customer needs as well as the current industry trends ,practices and regulations. Our development and support teams leverages both agile and waterfall models to develop and deploy applications into Customer environments.

What you will be doing

* Support an HP nonstop application that has 100s of thousands of end users.
* Production support / 24 X 7 on- call support u00A0as needed
* Installation of code, config ,set up tools into production and DR Systems.
* Work closely with the Customer and proactive approach towards resolving issues
* Querying of data from the database as required for data analysis

What you bring:

Bacheloru2019s degree in computer science, information technology or engineering or the equivalent combination of education, training, or work experience.

* Experience in supporting HP Nonstop applications and operations.
* Proficient in Pathway servers ,Netbatch , Nonstop SQLu00A0 and Enscribe
* Excellent SQL querying skills
* Experience in the role of Production support / 24 X 7 on- call / DevOps in supporting an application used by 1000s of users.

What we offer you

* The chance to work on some of the most challenging, relevant issues in financial services & technology
* A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
* A fantastic range of benefits designed to help support your lifestyle and wellbeing

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

FIS

Jacksonville, FL

FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world.

For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests.

Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.

For a better understanding of how FIS evolved into a world-renowned financial services technology leader, one needs to look back at the company's history.

The company was founded in 1968 as Systematics™, which was later acquired by ALLTEL Information Services, and then bought by title insurance giant Fidelity National Financial® in 2003, who renamed it Fidelity Information Services (FIS). Over the course of the next few years, FIS acquired several other financial technology firms, including Certegy® in 2006, eFunds® in 2007 and Metavante® in 2009.

These acquisitions broadened its reach across the globe, earned FIS a place on the Fortune 500 listing, and positioned the company as the largest technology provider to the global financial industry.

In 2015, FIS acquired SunGard, whose complementary offerings brought FIS into new markets for financial technology services, including asset managers, traders, custodians, treasurers, third-party administrators and clearing agents.

In Q3 2019, FIS acquired Worldpay, a global leader in e-commerce and payments, greatly expanding FIS’ capabilities by enhancing its acquiring and payment offerings and significantly increasing Worldpay’s distribution footprint.

This combination of organic and external growth has positioned FIS among the world's leading technology providers to the capital markets, retail banking and merchant industries. We connect the value chain and use our scale to develop solutions that enable our clients to grow confidently. We help our clients seamlessly adapt to innovations. We share insights and data with one another. We shape better experiences for clients and their customers alike. And we do all of this because at FIS we’re out to lift economies and communities across the world by relentlessly advancing the interests of commerce and the financial world.