Job Description

Job Description
Company: FedEx Office
Job Title: HR Technology Business Architect
Job Requisition Number: RC343699
Locations:
7900 Legacy Drive
Plano, Texas 75024

Category: Human Resources
Type: Full Time
Work Shift: FXO_Daytime

POSITION SUMMARY:
The HR Technology Solutions Architect partners with Human Resources (HR) and business leadership to develop and maintain a HR technology roadmap that drives operational efficiencies, solves critical business challenges, and drives a positive employee experience while applying industry best practices and technology. The HR Technology Solutions Architect is a key thought leader and subject matter expert on technology and processes supporting HR needs and relevant solutions. Responsibilities include advocacy and support of the enterprise HRT strategies, analysis of the current HR technology ecosystem looking for critical deficiencies and recommendation of innovative solutions for improvement, and development of strategies aligning technology solutions to HRs business objectives. This role provides guidance, road maps, principles, standards, and best practices.

GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
* Owns and maintains the solution and technology ecosystem and the strategic backlog for capabilities
* Serves as the primary liaison between various teams (HR functional partners, HR product owners, IT partners, and vendors) leveraging their expertise and experience with HR systems
* Develops cross-functional relationships and collaborates with stakeholders and technical experts to identify technology solutions to identified business challenges in relation to current and future technology landscape
* Provides strategic consultation to HR business partners and other stakeholders by advising on options, risks, Identifying tradeoffs and prioritization of solutions
* Maps business processes to HR business processes, identifies strategies, risks, and options when gaps are identified, recommends technology-based approaches and mitigations to meet business requirements while staying consistent with core architecture
* Leads end to end project activities, including requirements gathering, project work plans, documentation, solution design, technical configuration, test development, and related deployment activities in support of multiple work streams
* Drives the implementation of new technology solutions, methodologies and programs, and the optimization of current HR technology platforms
* Advocates and drives adoption of best practices to ensure standardization of solution architecture outputs across the company and enterprise
* Researches emerging HR platforms, practices, and technologies and analyzes industry benchmarks/data for possible recommendation, selection and implementation/integration into our ecosystem
* Applies a structured business architecture approach and methodology for capturing the key views of the business
* Captures capabilities and business features, then decomposes those business features into business benefits and acceptance criteria
* Provides frequent and clear communications regarding the status of initiatives, keeping stakeholders informed of changes and work that is in progress
* All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
* Bachelors Degree or equivalent experience
* 6+ years supporting Core HR & Payroll, Workforce Management, and/or Talent Management systems
* 3+ years project management leadership experience including ability to manage various work streams
* 2+ years experience with Agile development (SCRUM, Kanban, etc.) and within an agile project team (either agile by definition or agile in ability to perform cross-functional tasks quickly)
* Experience interacting with solution and technology vendors
* Experience working with Workday
* Preferred experience working with Kronos, SAP/SuccessFactors, ADP
* For new hires, must meet all FedEx Office's employment qualifications in force at time of hiring
* For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:
* Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
* Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
* Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
* Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
* Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
* Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
* Ability, on a consistent basis, to work within the appropriate level of independence
* Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

* Suggests areas for improvement in internal processes along with possible solutions.
* Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
* Applies Quality concepts presented at training during daily activities.
* Supports FedEx Office Quality initiatives.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidates criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Americas Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.Recruiting@FedEx.com.